{"id":15919,"date":"2024-01-25T09:00:27","date_gmt":"2024-01-25T06:00:27","guid":{"rendered":"https:\/\/www.kariyer.net\/ik-blog\/?p=15919"},"modified":"2024-01-25T15:55:43","modified_gmt":"2024-01-25T12:55:43","slug":"calisanlarla-isveren-arasindaki-psikolojik-sozlesme-nedir","status":"publish","type":"post","link":"https:\/\/www.kariyer.net\/ik-blog\/calisanlarla-isveren-arasindaki-psikolojik-sozlesme-nedir\/","title":{"rendered":"\u00c7al\u0131\u015fanlarla i\u015fveren aras\u0131ndaki &#8220;Psikolojik s\u00f6zle\u015fme&#8221; nedir?"},"content":{"rendered":"<p><strong>\u00c7al\u0131\u015fanlarla i\u015fveren aras\u0131ndaki yaz\u0131l\u0131 s\u00f6zle\u015fmelerin d\u0131\u015f\u0131nda bir de daha duygusal nedenlere ba\u011fl\u0131 olan psikolojik bir s\u00f6zle\u015fme oldu\u011funu d\u00fc\u015f\u00fcnm\u00fc\u015f m\u00fcyd\u00fcn\u00fcz? \u0130K Y\u00f6netim Sistemleri Tasar\u0131mc\u0131s\u0131 Lerzan Erkan, psikolojik s\u00f6zle\u015fmelerin \u00f6nemine bak\u0131n nas\u0131l dikkat \u00e7ekiyor?<\/strong><\/p>\n<p>G\u00fcn\u00fcm\u00fczde i\u015f\u00e7i-i\u015fveren aras\u0131ndaki istihdam ili\u015fkisi giderek de\u011fi\u015fiyor. \u00c7al\u0131\u015fma bi\u00e7imlerinin de\u011fi\u015fmesi ise i\u015f yerinden beklentilerin boyutunu yeniden g\u00f6zden ge\u00e7irmemiz gerekti\u011fini bize s\u00f6yl\u00fcyor.<\/p>\n<p>Birka\u00e7 y\u0131l \u00f6ncesinde ilk kez \u201cpsikolojik s\u00f6zle\u015fme\u201d tan\u0131m\u0131n\u0131 duydu\u011fumda \u015fa\u015f\u0131rm\u0131\u015f ve \u00f6\u011frenmek i\u00e7in ara\u015ft\u0131rmaya ba\u015flam\u0131\u015ft\u0131m. Okuduklar\u0131m sonras\u0131nda \u201cyaz\u0131l\u0131 olmayan, konu\u015fulmam\u0131\u015f beklentilerin, hatta i\u015f g\u00f6r\u00fc\u015fmesi s\u0131ras\u0131ndaki beden dili ve hissettirdiklerinin \u00e7ok \u00f6nemli\u201d oldu\u011funu d\u00fc\u015f\u00fcnm\u00fc\u015ft\u00fcm.<\/p>\n<p><strong>En genel anlam\u0131yla psikolojik s\u00f6zle\u015fme;<\/strong> \u00e7al\u0131\u015fan ve i\u015fveren aras\u0131nda kar\u015f\u0131l\u0131kl\u0131l\u0131k temeline dayanan, birbirlerinin normlar\u0131na uyacaklar\u0131n\u0131 varsayan, konu\u015fulmam\u0131\u015f beklentilerden olu\u015fan yaz\u0131l\u0131 olmayan, \u00f6rt\u00fck anla\u015fma olarak tan\u0131mlanabilir. Asl\u0131nda bizim <strong>\u201cg\u00f6n\u00fcl ba\u011f\u0131\u201d<\/strong> dedi\u011fimiz kavram olarak belirtebiliriz psikolojik s\u00f6zle\u015fmeyi.<\/p>\n<p>\u00c7al\u0131\u015fan ve i\u015fverenin beklentileri konusundaki kar\u015f\u0131l\u0131kl\u0131 alg\u0131lamalar\u0131 ifade eden psikolojik s\u00f6zle\u015fmenin temeli i\u015f s\u00f6zle\u015fmelerine dayan\u0131r. Bu s\u00f6zle\u015fmelerde var olan bo\u015fluk ve belirsizlikler, psikolojik s\u00f6zle\u015fmelerin olu\u015fmas\u0131na zemin haz\u0131rlar. \u00c7al\u0131\u015fanlar, yaz\u0131l\u0131 s\u00f6zle\u015fmelerde olan bu bo\u015fluk ve belirsizlikleri zamanla psikolojik s\u00f6zle\u015fmelerle doldurmakta. \u00c7al\u0131\u015fan ve i\u015fveren aras\u0131nda <strong>g\u00fcvene dayal\u0131 ili\u015fki<\/strong> psikolojik s\u00f6zle\u015fmeler sayesinde kurulabiliyor.<\/p>\n<h3>Psikolojik s\u00f6zle\u015fmelerin genel \u00f6zelliklerini a\u015fa\u011f\u0131daki gibi s\u0131ralamak m\u00fcmk\u00fcn:<\/h3>\n<ul>\n<li>\u0130\u015f s\u00f6zle\u015fmeleri gibi yaz\u0131l\u0131 de\u011fil, alg\u0131lara dayal\u0131d\u0131r<\/li>\n<li>Bireyleri ba\u011flar ve kar\u015f\u0131l\u0131kl\u0131 beklentilere dayan\u0131r<\/li>\n<li>Bi\u00e7imsel bir yap\u0131s\u0131 yoktur, ili\u015fkisel bir \u00f6zellik ta\u015f\u0131rlar<\/li>\n<li>Kar\u015f\u0131l\u0131kl\u0131 davran\u0131\u015flar s\u00f6zle\u015fmeleri zaman i\u00e7erisinde de\u011fi\u015fime u\u011fratabilece\u011fi i\u00e7in dinamik ve de\u011fi\u015fken bir yap\u0131dad\u0131r<\/li>\n<li>Taraflar hangi konularda uzla\u015ft\u0131klar\u0131na dair hemfikir olmayabilir<\/li>\n<li>Taraflar\u0131n duygu d\u00fcnyalar\u0131nda \u015fekillenir, yani kapal\u0131d\u0131r<\/li>\n<\/ul>\n<p>Psikolojik s\u00f6zle\u015fme kavram\u0131, \u00e7al\u0131\u015fma hayat\u0131ndaki hukuki i\u015f s\u00f6zle\u015fmelerinin d\u0131\u015f\u0131nda olan ve asl\u0131nda buz da\u011f\u0131n\u0131n g\u00f6r\u00fcnen y\u00fcz\u00fc. \u00c7\u00fcnk\u00fc bir \u00e7al\u0131\u015fan gitmek istiyorsa gider. Yapt\u0131r\u0131m ve zorunluluklar bir yere kadar etkilidir. En ba\u015fta verilen s\u00f6zlerin daha sonradan tutulmad\u0131\u011f\u0131, beklentilerin kar\u015f\u0131lanmad\u0131\u011f\u0131 bir i\u015f ili\u015fkisinin bitme noktas\u0131na gelmesi ka\u00e7\u0131n\u0131lmazd\u0131r. Hayat\u0131m\u0131z\u0131n bir\u00e7ok alan\u0131na uyarlanabilen psikolojik s\u00f6zle\u015fme kavram\u0131 \u00e7al\u0131\u015fan performans\u0131n\u0131 hem koruyan hem de geli\u015ftiren niteliktedir.<\/p>\n<p>Psikolojik s\u00f6zle\u015fmeler a\u00e7\u0131s\u0131ndan taraflar\u0131n sorumluluklar\u0131n\u0131n anla\u015f\u0131lmas\u0131 hem \u00e7al\u0131\u015fanlar\u0131n olumlu tutumlara sahip olmas\u0131 hem de i\u015fveren ile \u00e7al\u0131\u015fan aras\u0131nda pozitif bir ili\u015fkinin geli\u015ftirilmesi bak\u0131m\u0131ndan \u00e7ok \u00f6nemli. Sosyoloji, \u00f6rg\u00fct k\u00fclt\u00fcr\u00fc ve organizasyonel geli\u015fim alanlar\u0131nda d\u00fcnyan\u0131n say\u0131l\u0131 akademisyenlerinden olan MIT Profes\u00f6r\u00fc Edgar H. Schein, i\u015fverenlerin yaz\u0131l\u0131 olan ve olmayan sorumluluklar\u0131n\u0131; nitelikli \u00fccret \u00f6deme, is\u0327 g\u00fcvencesi, verimlilig\u0306e dayal\u0131 \u00fccret art\u0131s\u0327\u0131, terfi imk\u00e2n\u0131, sosyal sorumluluklar\u0131 yerine getirme, \u00e7al\u0131\u015fanlara es\u0327it davranma ve eg\u0306itim-geli\u015fim f\u0131rsatlar\u0131 sunma olarak tan\u0131mlam\u0131\u015ft\u0131r. Buna ek olarak, \u00e7al\u0131\u015fanlar\u0131n sorumluluklar\u0131n\u0131 da nitelikli \u00e7al\u0131s\u0327ma, is\u0327e devam, verimli \u00e7al\u0131s\u0327ma, istenildig\u0306inde fazla mesai yapma, i\u015fletmeye ve m\u00fcs\u0327terilere kars\u0327\u0131 d\u00fcr\u00fcstl\u00fck, i\u015fletmeyi sahiplenme ve bag\u0306l\u0131 olma, mesleki yeterliliklerini gelis\u0327tirme olarak s\u0131ralam\u0131\u015ft\u0131r.<\/p>\n<p>\u00c7al\u0131\u015fanlar\u0131n sadece maddi ara\u00e7larla tatmin olmad\u0131klar\u0131, sosyo-duygusal ara\u00e7larla da i\u015f tatminine ula\u015ft\u0131klar\u0131 yads\u0131nmamal\u0131d\u0131r. Birka\u00e7 g\u00fcn evvel bir tan\u0131d\u0131\u011f\u0131mla konu\u015furken belirtti\u011fi c\u00fcmle tam olarak bunu s\u00f6yl\u00fcyor bana:<\/p>\n<p><strong><em>\u201cLerzan Han\u0131m, temmuz ay\u0131nda i\u015ften ayr\u0131lma nedenlerim diye bir metin yazmaya ba\u015flam\u0131\u015f\u0131m. A\u00e7t\u0131m tekrar okudum, i\u00e7inde \u00fccret neden olarak yok. Geli\u015fim ve \u00f6\u011frenme f\u0131rsat\u0131 olmamas\u0131 ilk neden.\u201d<\/em> <\/strong><\/p>\n<p>Yaz\u0131l\u0131 s\u00f6zle\u015fmelerin \u00e7al\u0131\u015fan ba\u011fl\u0131l\u0131\u011f\u0131n\u0131 sa\u011flamada yetersiz kald\u0131\u011f\u0131 durumlarda psikolojik s\u00f6zle\u015fmenin \u00f6nemi ortaya \u00e7\u0131k\u0131yor. \u00c7\u00fcnk\u00fc bu sayede \u00e7al\u0131\u015fanla i\u015fveren aras\u0131ndaki g\u00fcven sa\u011flanabilir ve belirsizlik azalt\u0131labilir.<\/p>\n<p>G\u00fcn\u00fcm\u00fcz i\u015f d\u00fcnyas\u0131 i\u00e7in \u015fu sorular\u0131n yan\u0131tlar\u0131n\u0131 araman\u0131n gerekti\u011fini d\u00fc\u015f\u00fcn\u00fcyorum:<\/p>\n<ul>\n<li>\u0130\u015fverenler, yaz\u0131l\u0131 oldu\u011fu kadar, yaz\u0131l\u0131 olmayan psikolojik s\u00f6zle\u015fmelerin fark\u0131nda m\u0131?<\/li>\n<li>\u00c7al\u0131\u015fanlar, i\u015f s\u00f6zle\u015fmelerinde yaz\u0131l\u0131 olan i\u015f tan\u0131mlar\u0131n\u0131n d\u0131\u015f\u0131nda, yaz\u0131l\u0131 olmayan psikolojik s\u00f6zle\u015fmelerdeki beklentilerin fark\u0131nda m\u0131?<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/01\/lerzan_erkan-scaled.jpg\"><img decoding=\"async\" class=\"wp-image-15933 alignleft\" src=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/01\/lerzan_erkan-scaled.jpg\" alt=\"\" width=\"179\" height=\"268\" srcset=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/01\/lerzan_erkan-scaled.jpg 1707w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/01\/lerzan_erkan-200x300.jpg 200w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/01\/lerzan_erkan-683x1024.jpg 683w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/01\/lerzan_erkan-768x1152.jpg 768w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/01\/lerzan_erkan-1024x1536.jpg 1024w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/01\/lerzan_erkan-1365x2048.jpg 1365w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/01\/lerzan_erkan-696x1044.jpg 696w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/01\/lerzan_erkan-1068x1602.jpg 1068w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/01\/lerzan_erkan-1920x2880.jpg 1920w, https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/01\/lerzan_erkan-280x420.jpg 280w\" sizes=\"(max-width: 179px) 100vw, 179px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><strong>Konuk Yazar:<\/strong> Lerzan Erkan<\/p>\n<p style=\"text-align: center;\">\u0130nsan Kaynaklar\u0131 Y\u00f6netim Sistemleri Tasar\u0131mc\u0131s\u0131 \/ ISO 45001:2018 \u0130SGYS Ba\u015f Denet\u00e7isi \/ E\u011fitmen \/ Bilirki\u015fi<\/p>\n<p>&nbsp;<\/p>\n<!-- templates\/buttons-placeholder.php -->\n<div class=\"da-reactions-outer TpostID15919\">\n\t    <div class=\"da-reactions-data da-reactions-container-async center\"\n         data-type=\"post\"\n         data-id=\"15919\"\n         id=\"da-reactions-slot-post-15919\">\n        <div class=\"da-reactions-static\">\n\t\t\t<img src=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/plugins\/da-reactions\/assets\/dist\/loading.svg\" alt=\"Loading spinner\" width=\"48\" height=\"48\" style=\"width:48px\" \/>\n        <\/div>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u00c7al\u0131\u015fanlarla i\u015fveren aras\u0131ndaki yaz\u0131l\u0131 s\u00f6zle\u015fmelerin d\u0131\u015f\u0131nda bir de daha duygusal nedenlere ba\u011fl\u0131 olan psikolojik bir s\u00f6zle\u015fme oldu\u011funu d\u00fc\u015f\u00fcnm\u00fc\u015f m\u00fcyd\u00fcn\u00fcz? \u0130K Y\u00f6netim Sistemleri Tasar\u0131mc\u0131s\u0131 Lerzan Erkan, psikolojik s\u00f6zle\u015fmelerin \u00f6nemine bak\u0131n nas\u0131l dikkat \u00e7ekiyor? G\u00fcn\u00fcm\u00fczde i\u015f\u00e7i-i\u015fveren aras\u0131ndaki istihdam ili\u015fkisi giderek de\u011fi\u015fiyor. \u00c7al\u0131\u015fma bi\u00e7imlerinin de\u011fi\u015fmesi ise i\u015f yerinden beklentilerin boyutunu yeniden g\u00f6zden ge\u00e7irmemiz gerekti\u011fini bize s\u00f6yl\u00fcyor. 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