{"id":17566,"date":"2024-10-28T10:00:04","date_gmt":"2024-10-28T07:00:04","guid":{"rendered":"https:\/\/www.kariyer.net\/ik-blog\/?p=17566"},"modified":"2024-10-24T21:17:56","modified_gmt":"2024-10-24T18:17:56","slug":"musteri-odakli-liderlik-icin-8-oneri","status":"publish","type":"post","link":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/","title":{"rendered":"M\u00fc\u015fteri odakl\u0131 liderlik i\u00e7in 8 \u00f6neri"},"content":{"rendered":"

M\u00fc\u015fteri odakl\u0131 \u015firketlerde liderler,\u00a0 m\u00fc\u015fteriye yak\u0131n olan \u00e7al\u0131\u015fanlar\u0131na daha geni\u015f bir hareket alan\u0131 sunar. Bu ekip m\u00fc\u015fteriyi d\u00fc\u015f\u00fcnerek s\u00fcre\u00e7lerde, \u00fcr\u00fcnlerde, hizmetlerde yenilik yapabilir, var olan\u0131 y\u0131k\u0131p yenisini tasarlayabilir. Sizin \u015firketinizde bu konuda durum nas\u0131l?<\/strong><\/p>\n

\u201c\u0130\u00e7 m\u00fc\u015fteriye\u201d hizmet eden bir ekibin ba\u015f\u0131nda da olabilirsiniz. D\u0131\u015f m\u00fc\u015fteri i\u00e7in s\u00f6yleyeceklerimizin \u00e7o\u011fu sizin i\u00e7in de ge\u00e7erli olabilir. Liderlik yolculu\u011funda ilerlerken, \u00f6nemli alanlardan biri de \u201cm\u00fc\u015fteri\u201d tan\u0131m\u0131nda netle\u015fmek, m\u00fc\u015fteriye hizmet konusunda kendini ve ekibini geli\u015ftirmek ve t\u00fcm organizasyona katk\u0131 verebilmektir.<\/p>\n

\u015eirketinizin ve ekibinizin daha m\u00fc\u015fteri odakl\u0131 olabilmesi i\u00e7in 8 \u00f6neriyi bir araya getirdim.<\/p>\n

Daha \u00e7ok y\u00fcz y\u00fcze zaman<\/strong><\/h2>\n

M\u00fc\u015fterilerinizi anlaman\u0131n en iyi yolu, e-posta ile de\u011fil, genel anketlerle de\u011fil, do\u011frudan telefon ile veya y\u00fcz y\u00fcze ileti\u015fimde olmakt\u0131r. M\u00fc\u015fteri bir \u00f6neri getirdi\u011finde konumunuzu en iyi \u015fekilde kullanarak bu \u00f6neriyi organizasyonu harekete ge\u00e7irmek i\u00e7in bir vesile olarak kullanabilirsiniz. Fuarlar, kongreler, ekiple beraber m\u00fc\u015fteri ziyaretleri bu y\u00f6nde i\u015finize yarayacakt\u0131r.<\/p>\n

\u0130stekleri \u00f6nceliklendirin<\/strong><\/h2>\n

Baz\u0131 m\u00fc\u015fteriler sizden tek bir istekte bulunurken, baz\u0131lar\u0131 10 \u00f6neri sunabilir. Yapt\u0131\u011f\u0131n\u0131z i\u015fe ba\u011fl\u0131 olarak bu say\u0131 ve \u00f6nerilerin derinli\u011fi farkl\u0131la\u015fabilir. Size gelen \u00f6nerilerle ilgili bir s\u0131ralama mekanizman\u0131z olsun, \u00f6zellikle bir \u201c\u00f6ncelik\u201d s\u0131ras\u0131na koyman\u0131z faydal\u0131 olabilir. \u00d6rne\u011fin; gelen \u00f6nerileri yaz\u0131l\u0131m ekibinize iletecekseniz, \u00fcr\u00fcn uzmanlar\u0131n\u0131zla birlikte bir \u00f6ncelik s\u0131ras\u0131 yaratman\u0131z, sonra da bu \u00f6nerilerin var olan \u00fcr\u00fcn geli\u015ftirme s\u00fcrecinde nereye nas\u0131l girece\u011fini ayr\u0131ca konu\u015fman\u0131z g\u00fczel olabilir.<\/p>\n

Onlara te\u015fekk\u00fcr edin<\/strong><\/h2>\n

Bir m\u00fc\u015fterinizden de\u011ferli ve geli\u015ftirici bir geri besleme ald\u0131\u011f\u0131n\u0131zda bunu ciddiye alman\u0131n yan\u0131nda l\u00fctfen kendisine te\u015fekk\u00fcr edin ve bunun de\u011ferini onunla payla\u015f\u0131n. Bu bir hediye olabilir, sonraki \u00fcr\u00fcnle ilgili bir indirim de olabilir. Bunun \u00f6tesinde asl\u0131nda ger\u00e7ek ve samimi te\u015fekk\u00fcr, m\u00fc\u015fterinizin verdi\u011fi \u00f6nerinin son durumunu ve ger\u00e7ekle\u015fme ihtimalini kendisiyle d\u00fcr\u00fcst\u00e7e payla\u015fmak da olabilir.<\/p>\n

Sosyal medyay\u0131 dinleyin<\/strong><\/h2>\n

Sosyal medyada ve \u201c\u015fikayet\u201d sitelerinde \u015firketiniz ile ilgili s\u00f6ylenenleri izleyebilir, m\u00fc\u015fterilerinizden do\u011frudan yorumlar alabilir, bilmedi\u011finiz i\u00e7g\u00f6r\u00fclere ula\u015fabilirsiniz. Sosyal medya bu d\u00f6nemde \u201cfarkl\u0131 ama\u00e7lar\u201d i\u00e7in de kullan\u0131l\u0131yor, bu konuda dikkatli olman\u0131z\u0131 \u00f6neriyorum. E\u011fer ciddi bir \u015fikayet ald\u0131ysan\u0131z ve m\u00fc\u015fteriniz bu konuda sosyal medyada sesini y\u00fckseltmi\u015fse, bunu kapatmak, yok saymak, \u015fikayet etmek yerine dinlemeyi tercih edebilirsiniz.<\/p>\n

M\u00fc\u015fteri ile konu\u015fan \u00e7al\u0131\u015fanlar\u0131n\u0131z\u0131 dinleyin<\/strong><\/h2>\n

M\u00fc\u015fterileriniz ile her g\u00fcn konu\u015fan \u00e7al\u0131\u015fanlar\u0131n\u0131zda bilmedi\u011finiz \u00e7ok say\u0131da i\u00e7g\u00f6r\u00fc birikmi\u015ftir, bundan emin olabilirsiniz. Kendi b\u00f6l\u00fcm\u00fcn\u00fcz\u00fcn hizmeti veya t\u00fcm \u015firketinizin performans\u0131n\u0131 en iyi onlarla konu\u015farak, onlar\u0131 dinleyerek g\u00f6rebilirsiniz. \u0130\u00e7 m\u00fc\u015fterileriniz de buna dahildir. Sizin b\u00f6l\u00fcm\u00fcn\u00fczden hizmet alan bir ba\u015fka b\u00f6l\u00fcm\u00fcn \u00e7al\u0131\u015fanlar\u0131na deneyimleri hakk\u0131nda sorular sorabilir, sizin ekibinizde di\u011fer ekiple her g\u00fcn \u00e7al\u0131\u015fan ekip arkada\u015flar\u0131n\u0131z\u0131n \u00f6nerilerini alabilirsiniz. Kendi ekibinizdeki arkada\u015flar\u0131n\u0131z\u0131n dinleme becerilerinin geli\u015fmesi konusunda destek verebilirsiniz.<\/p>\n

Trendleri izleyin<\/strong><\/h2>\n

\u00dcr\u00fcn\u00fcn\u00fcz\u00fcn yer ald\u0131\u011f\u0131 sekt\u00f6rde m\u00fc\u015fteri taleplerinin y\u00f6n\u00fcn\u00fc \u00f6nceden sezebilmek sizin etkinli\u011finizi de art\u0131racakt\u0131r. M\u00fc\u015fteri dokunu\u015funuz artt\u0131\u011f\u0131nda bu \u201cy\u00f6nleri\u201d yakalaman\u0131z da kolayla\u015facakt\u0131r. Net Promoter Score gibi bilinen ve yerle\u015fmi\u015f metrikleri de bu ama\u00e7la kullanabilirsiniz.<\/p>\n

Bir m\u00fc\u015fteri tart\u0131\u015fma ortam\u0131 yarat\u0131n<\/strong><\/h2>\n

G\u00fcn\u00fcm\u00fczde art\u0131k m\u00fc\u015fterilerimizi bir araya toplamak, onlar\u0131n diyaloglar\u0131ndan yararlanmak \u00e7ok s\u0131k kullan\u0131l\u0131yor. \u00d6zellikle online gruplar, WhatsApp gruplar\u0131 bunun i\u00e7in kullan\u0131l\u0131yor. Bu t\u00fcr gruplar\u0131n tabii kendi i\u00e7inde bir \u201cy\u00f6netim\u201d ve \u201ci\u00e7erik\u201d riski olabilir. Bu riski y\u00fcksek g\u00f6r\u00fcyorsan\u0131z \u201cse\u00e7ilmi\u015f\u201d m\u00fc\u015fterilerinizden daha k\u00fc\u00e7\u00fck bir grup olu\u015fturabilir ve onlardan yeni geli\u015ftirmeler i\u00e7in i\u00e7g\u00f6r\u00fc istedi\u011finizi iletebilir, ba\u015ftan kuraca\u011f\u0131n\u0131z bu yap\u0131 ile m\u00fc\u015fterilerinizin g\u00f6r\u00fc\u015flerini toplayabilirsiniz.<\/p>\n

M\u00fc\u015fterilerinizin size gelmelerini sa\u011flay\u0131n<\/strong><\/h2>\n

Bir sonraki \u00e7al\u0131\u015fan bulu\u015fman\u0131zda g\u00fcnl\u00fck ak\u0131\u015fta uygun bir yere birka\u00e7 m\u00fc\u015fterinizin kat\u0131larak sahadan g\u00f6r\u00fc\u015flerini payla\u015facaklar\u0131 bir b\u00f6l\u00fcm tasarlayabilirsiniz. Bu m\u00fc\u015fterileriniz b\u00fcy\u00fck oranda \u00fcr\u00fcn\u00fcn\u00fczden mutlu m\u00fc\u015fterileriniz olacakt\u0131r ve ayn\u0131 zamanda sayg\u0131nl\u0131k kazanm\u0131\u015f m\u00fc\u015fterilerinizdir. Onlar\u0131n olumlu i\u00e7g\u00f6r\u00fclerinin ard\u0131ndan verecekleri geli\u015ftirme \u00f6nerileri daha da ciddiye al\u0131nacak ve i\u00e7eride olumlu bir ivme yaratma potansiyelinde olacakt\u0131r. Bu i\u00e7g\u00f6r\u00fcler i\u00e7inde sahada sizinle ilgili s\u00f6ylenenler, rakiplerinizin s\u00f6ylemleri gibi paha bi\u00e7ilmez g\u00f6r\u00fc\u015fler de bulunabilir.<\/p>\n

Ekip y\u00f6neticili\u011fi ve liderlik yolculu\u011funuzda y\u00fcz\u00fcn\u00fcz\u00fc m\u00fc\u015fterinize d\u00f6nd\u00fc\u011f\u00fcn\u00fczde kendinizi nas\u0131l g\u00f6r\u00fcyorsunuz?<\/p>\n\n

\n\t
\n
\n\t\t\t\"Loading\n <\/div>\n <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

M\u00fc\u015fteri odakl\u0131 \u015firketlerde liderler,\u00a0 m\u00fc\u015fteriye yak\u0131n olan \u00e7al\u0131\u015fanlar\u0131na daha geni\u015f bir hareket alan\u0131 sunar. Bu ekip m\u00fc\u015fteriyi d\u00fc\u015f\u00fcnerek s\u00fcre\u00e7lerde, \u00fcr\u00fcnlerde, hizmetlerde yenilik yapabilir, var olan\u0131 y\u0131k\u0131p yenisini tasarlayabilir. Sizin \u015firketinizde bu konuda durum nas\u0131l? \u201c\u0130\u00e7 m\u00fc\u015fteriye\u201d hizmet eden bir ekibin ba\u015f\u0131nda da olabilirsiniz. D\u0131\u015f m\u00fc\u015fteri i\u00e7in s\u00f6yleyeceklerimizin \u00e7o\u011fu sizin i\u00e7in de ge\u00e7erli olabilir. Liderlik yolculu\u011funda […]<\/p>\n\n

\n\t
\n
\n\t\t\t\"Loading\n <\/div>\n <\/div>\n<\/div>\n","protected":false},"author":35,"featured_media":17567,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_elementor_edit_mode":"","_elementor_template_type":"","_elementor_data":"","_elementor_page_settings":null,"_elementor_conditions":[]},"categories":[33],"tags":[760],"class_list":{"0":"post-17566","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-liderlik-yonetim","8":"tag-bertay-fisekci"},"yoast_head":"\nM\u00fc\u015fteri odakl\u0131 liderlik i\u00e7in 8 \u00f6neri<\/title>\n<meta name=\"description\" content=\"M\u00fc\u015fteri odakl\u0131 \u015firketlerde liderler\u00a0 m\u00fc\u015fteriye yak\u0131n, onlarla birlikte olan \u00e7al\u0131\u015fanlar\u0131na daha geni\u015f bir hareket alan\u0131 sunar.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u00fc\u015fteri odakl\u0131 liderlik i\u00e7in 8 \u00f6neri\" \/>\n<meta property=\"og:description\" content=\"M\u00fc\u015fteri odakl\u0131 \u015firketlerde liderler,\u00a0 m\u00fc\u015fteriye yak\u0131n olan \u00e7al\u0131\u015fanlar\u0131na daha geni\u015f bir hareket alan\u0131 sunar. Bu ekip m\u00fc\u015fteriyi d\u00fc\u015f\u00fcnerek s\u00fcre\u00e7lerde,\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/\" \/>\n<meta property=\"og:site_name\" content=\"\u0130K Blog\" \/>\n<meta property=\"article:published_time\" content=\"2024-10-28T07:00:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/10\/musteri_odakli_olmak.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"900\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Bertay Fi\u015fek\u00e7i\" \/>\n<meta name=\"twitter:label1\" content=\"Yazan:\" \/>\n\t<meta name=\"twitter:data1\" content=\"Bertay Fi\u015fek\u00e7i\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 dakika\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"M\u00fc\u015fteri odakl\u0131 liderlik i\u00e7in 8 \u00f6neri","description":"M\u00fc\u015fteri odakl\u0131 \u015firketlerde liderler\u00a0 m\u00fc\u015fteriye yak\u0131n, onlarla birlikte olan \u00e7al\u0131\u015fanlar\u0131na daha geni\u015f bir hareket alan\u0131 sunar.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/","og_locale":"tr_TR","og_type":"article","og_title":"M\u00fc\u015fteri odakl\u0131 liderlik i\u00e7in 8 \u00f6neri","og_description":"M\u00fc\u015fteri odakl\u0131 \u015firketlerde liderler,\u00a0 m\u00fc\u015fteriye yak\u0131n olan \u00e7al\u0131\u015fanlar\u0131na daha geni\u015f bir hareket alan\u0131 sunar. Bu ekip m\u00fc\u015fteriyi d\u00fc\u015f\u00fcnerek s\u00fcre\u00e7lerde,","og_url":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/","og_site_name":"\u0130K Blog","article_published_time":"2024-10-28T07:00:04+00:00","og_image":[{"width":900,"height":600,"url":"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/10\/musteri_odakli_olmak.jpg","type":"image\/jpeg"}],"author":"Bertay Fi\u015fek\u00e7i","twitter_misc":{"Yazan:":"Bertay Fi\u015fek\u00e7i","Tahmini okuma s\u00fcresi":"4 dakika"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/#article","isPartOf":{"@id":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/"},"author":{"name":"Bertay Fi\u015fek\u00e7i","@id":"https:\/\/www.kariyer.net\/ik-blog\/#\/schema\/person\/7b7ff92b823b0ff846df9924532500bc"},"headline":"M\u00fc\u015fteri odakl\u0131 liderlik i\u00e7in 8 \u00f6neri","datePublished":"2024-10-28T07:00:04+00:00","mainEntityOfPage":{"@id":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/"},"wordCount":869,"publisher":{"@id":"https:\/\/www.kariyer.net\/ik-blog\/#organization"},"image":{"@id":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/#primaryimage"},"thumbnailUrl":"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/10\/musteri_odakli_olmak.jpg","keywords":["Bertay Fi\u015fek\u00e7i"],"articleSection":["Liderlik & Y\u00f6netim"],"inLanguage":"tr"},{"@type":"WebPage","@id":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/","url":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/","name":"M\u00fc\u015fteri odakl\u0131 liderlik i\u00e7in 8 \u00f6neri","isPartOf":{"@id":"https:\/\/www.kariyer.net\/ik-blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/#primaryimage"},"image":{"@id":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/#primaryimage"},"thumbnailUrl":"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/10\/musteri_odakli_olmak.jpg","datePublished":"2024-10-28T07:00:04+00:00","description":"M\u00fc\u015fteri odakl\u0131 \u015firketlerde liderler\u00a0 m\u00fc\u015fteriye yak\u0131n, onlarla birlikte olan \u00e7al\u0131\u015fanlar\u0131na daha geni\u015f bir hareket alan\u0131 sunar.","breadcrumb":{"@id":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/#breadcrumb"},"inLanguage":"tr","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/"]}]},{"@type":"ImageObject","inLanguage":"tr","@id":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/#primaryimage","url":"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/10\/musteri_odakli_olmak.jpg","contentUrl":"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/10\/musteri_odakli_olmak.jpg","width":900,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/www.kariyer.net\/ik-blog\/musteri-odakli-liderlik-icin-8-oneri\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Ana sayfa","item":"https:\/\/www.kariyer.net\/ik-blog\/"},{"@type":"ListItem","position":2,"name":"M\u00fc\u015fteri odakl\u0131 liderlik i\u00e7in 8 \u00f6neri"}]},{"@type":"WebSite","@id":"https:\/\/www.kariyer.net\/ik-blog\/#website","url":"https:\/\/www.kariyer.net\/ik-blog\/","name":"\u0130K Blog","description":"\u0130nsan Kaynaklar\u0131, \u0130\u015f D\u00fcnyas\u0131 Blogu | Kariyer.net","publisher":{"@id":"https:\/\/www.kariyer.net\/ik-blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.kariyer.net\/ik-blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"tr"},{"@type":"Organization","@id":"https:\/\/www.kariyer.net\/ik-blog\/#organization","name":"Kariyer.Net","url":"https:\/\/www.kariyer.net\/ik-blog\/","logo":{"@type":"ImageObject","inLanguage":"tr","@id":"https:\/\/www.kariyer.net\/ik-blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2023\/01\/og-image1.jpg","contentUrl":"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2023\/01\/og-image1.jpg","width":800,"height":800,"caption":"Kariyer.Net"},"image":{"@id":"https:\/\/www.kariyer.net\/ik-blog\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.kariyer.net\/ik-blog\/#\/schema\/person\/7b7ff92b823b0ff846df9924532500bc","name":"Bertay Fi\u015fek\u00e7i","image":{"@type":"ImageObject","inLanguage":"tr","@id":"https:\/\/www.kariyer.net\/ik-blog\/#\/schema\/person\/image\/","url":"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/08\/Bertay-Fisekci-150x150.jpg","contentUrl":"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2024\/08\/Bertay-Fisekci-150x150.jpg","caption":"Bertay Fi\u015fek\u00e7i"},"description":"Bertay Fi\u015fek\u00e7i, 23 y\u0131ll\u0131k kurumsal hayat\u0131n\u0131n ard\u0131ndan \u00e7al\u0131\u015fan ba\u011fl\u0131l\u0131\u011f\u0131, k\u00fclt\u00fcr d\u00f6n\u00fc\u015f\u00fcm\u00fc, orta kademe y\u00f6neticilerin beceri geli\u015fimi alanlar\u0131na odaklanm\u0131\u015ft\u0131r ve bu konularda \u015firketlere profesyonel destek vermektedir. \u0130nsan odakl\u0131 organizasyonlar\u0131n daha da geli\u015ftirici, k\u00e2rl\u0131 ve \u00e7ekici oldu\u011fu inanc\u0131yla \u00e7al\u0131\u015fmalar\u0131n\u0131 s\u00fcrd\u00fcrmektedir. Fi\u015fek\u00e7i; y\u00fcz y\u00fcze seminerler, online etkinler, podcast yay\u0131nlar\u0131yla bilgilerini aktarman\u0131n yan\u0131nda; ki\u015fisel blogunda ve \u0130K Blog'da yay\u0131nlanan i\u00e7erikleriyle de okuyucularla bulu\u015fmaktad\u0131r.","url":"https:\/\/www.kariyer.net\/ik-blog\/author\/bertay\/"}]}},"_links":{"self":[{"href":"https:\/\/www.kariyer.net\/ik-blog\/wp-json\/wp\/v2\/posts\/17566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kariyer.net\/ik-blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kariyer.net\/ik-blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kariyer.net\/ik-blog\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kariyer.net\/ik-blog\/wp-json\/wp\/v2\/comments?post=17566"}],"version-history":[{"count":3,"href":"https:\/\/www.kariyer.net\/ik-blog\/wp-json\/wp\/v2\/posts\/17566\/revisions"}],"predecessor-version":[{"id":17570,"href":"https:\/\/www.kariyer.net\/ik-blog\/wp-json\/wp\/v2\/posts\/17566\/revisions\/17570"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kariyer.net\/ik-blog\/wp-json\/wp\/v2\/media\/17567"}],"wp:attachment":[{"href":"https:\/\/www.kariyer.net\/ik-blog\/wp-json\/wp\/v2\/media?parent=17566"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kariyer.net\/ik-blog\/wp-json\/wp\/v2\/categories?post=17566"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kariyer.net\/ik-blog\/wp-json\/wp\/v2\/tags?post=17566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}