{"id":2750,"date":"2015-08-11T13:36:59","date_gmt":"2015-08-11T10:36:59","guid":{"rendered":"http:\/\/www.kariyer.net\/ik-blog\/?p=2750"},"modified":"2024-08-12T11:58:13","modified_gmt":"2024-08-12T08:58:13","slug":"perakende-sektorunde-karsilasilan-10-musteri-tipi","status":"publish","type":"post","link":"https:\/\/www.kariyer.net\/ik-blog\/perakende-sektorunde-karsilasilan-10-musteri-tipi\/","title":{"rendered":"Perakende sekt\u00f6r\u00fcnde kar\u015f\u0131la\u015f\u0131lan 10 m\u00fc\u015fteri tipi"},"content":{"rendered":"<p><strong>\u00c7al\u0131\u015fan\u0131n m\u00fc\u015fteriyle birebir temas kurdu\u011fu\u00a0perakende sekt\u00f6r\u00fcnde en \u00f6nemli noktalardan biri, m\u00fc\u015fterilerle iyi bir ileti\u015fim kurup onlar\u0131n memnuniyetini sa\u011flamak. Her m\u00fc\u015fteriyle her zaman do\u011fru ileti\u015fimi kurmak ise olduk\u00e7a zor.<\/strong><\/p>\n<p>\u00d6zellikle <a title=\"Aday\u0131n m\u00fc\u015fteri odakl\u0131l\u0131\u011f\u0131n\u0131 nas\u0131l \u00f6l\u00e7ersiniz?\" href=\"http:\/\/www.kariyer.net\/ik-blog\/adayin-musteri-odakliligini-nasil-olcersiniz\/\">m\u00fc\u015fteri<\/a> \u00e7e\u015fitlili\u011fi i\u015fin i\u00e7ine girdi\u011finde kar\u015f\u0131la\u015f\u0131lan farkl\u0131 karakterler, farkl\u0131 olaylar \u00e7al\u0131\u015fanlar\u0131n\u00a0sab\u0131rl\u0131 olmalar\u0131n\u0131 gerektirecek\u00a0anlar ya\u015fatabiliyor.<\/p>\n<p>\u0130\u015fte pek \u00e7ok perakende \u00e7al\u0131\u015fan\u0131n\u0131n kar\u015f\u0131la\u015ft\u0131\u011f\u0131 m\u00fc\u015fteri tipleri\u2026<\/p>\n<h2><strong>1.Mutlu m\u00fc\u015fteriler<br \/>\n<a href=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/cheering_minions.gif\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-2770\" src=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/cheering_minions.gif\" alt=\"cheering_minions\" width=\"600\" height=\"271\" \/><\/a><\/strong><\/h2>\n<p>Her zaman kar\u015f\u0131la\u015fmak zor olsa da, evet, bu tip m\u00fc\u015fteriler ger\u00e7ekten var. G\u00fcler y\u00fczl\u00fc, pozitif bu m\u00fc\u015fterilerle sohbet etmek, i\u015f aras\u0131nda verilen ufak bir mola gibi gelir. Onlarla birlikte zaman\u0131n nas\u0131l ge\u00e7ti\u011fini anlamazs\u0131n\u0131z.<\/p>\n<h2><strong>2.Pazarl\u0131k\u00e7\u0131 m\u00fc\u015fteriler<br \/>\n<\/strong><a href=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/handshake.gif\"><img decoding=\"async\" class=\"alignnone wp-image-2772\" src=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/handshake.gif\" alt=\"handshake\" width=\"600\" height=\"324\" \/><\/a><\/h2>\n<p>Bu tip m\u00fc\u015fteriler i\u00e7in pazarl\u0131k olmazsa olmazd\u0131r. Etiket fiyat\u0131 onlar i\u00e7in \u00f6nemli de\u011fildir, yeri gelir saatlerce s\u00fcren pazarl\u0131k sonras\u0131nda sat\u0131n\u00a0alacaklar\u0131 \u015feyi kendilerine hediye ettirmeyi dahi ba\u015farabilirler.<\/p>\n<h2><strong>3.Surats\u0131z \u00a0m\u00fc\u015fteriler<br \/>\n<\/strong><a href=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/3.gif\"><img decoding=\"async\" class=\"alignnone wp-image-2755\" src=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/3.gif\" alt=\"3\" width=\"600\" height=\"250\" \/><\/a><\/h2>\n<p>Hi\u00e7bir \u015fekilde &#8220;Merhaba&#8221;, &#8220;G\u00fcnayd\u0131n&#8221;, &#8220;\u0130yi ak\u015famlar&#8221; gibi c\u00fcmleleri sarf etmezler. Bu m\u00fc\u015fteriler siz ne kadar konu\u015fmaya \u00e7al\u0131\u015fsan\u0131z da \u00e7o\u011fu kez\u00a0tepki vermez, kar\u015f\u0131n\u0131zda sessiz kalmay\u0131 tercih ederler.<\/p>\n<h2><strong>4.Soya\u011fac\u0131n\u0131z\u0131 \u00e7\u0131karan m\u00fc\u015fteriler<br \/>\n<\/strong><a href=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/curious.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2761\" src=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/curious.gif\" alt=\"curious\" width=\"600\" height=\"335\" \/><\/a><\/h2>\n<p>Sizin hakk\u0131n\u0131zda her \u015feyi \u00f6\u011frenmek isteyen bu merakl\u0131 m\u00fc\u015fterilerin en \u00e7ok sordu\u011fu sorular aras\u0131nda, \u201cNerelisiniz?\u201d, \u201cKa\u00e7 senedir buradas\u0131n\u0131z?\u201d \u201cEvli misiniz?\u201d gibi sorular bulunur. Cevap vermeme gibi bir opsiyonunuz genellikle yoktur, siz cevap verene kadar sormaya devam ederler.<\/p>\n<h2><strong>5.Sinir k\u00fcp\u00fc m\u00fc\u015fteriler<br \/>\n<\/strong><a href=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/angry1.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2771\" src=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/angry1.gif\" alt=\"angry1\" width=\"600\" height=\"283\" \/><\/a><\/h2>\n<p>Daima sinirli olan, asla sakin tav\u0131r sergilemeyen bu m\u00fc\u015fteriler kar\u015f\u0131s\u0131nda nas\u0131l davranman\u0131z gerekti\u011fini genellikle bilemezsiniz. Ne kadar nazik davranmay\u0131 denerseniz deneyin, onlar\u0131n sinirini yat\u0131\u015ft\u0131rmak imkans\u0131zd\u0131r.<\/p>\n<h2><strong>6.Sinsi m\u00fc\u015fteriler<br \/>\n<\/strong><a href=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/sinssi.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2757\" src=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/sinssi.gif\" alt=\"sinssi\" width=\"600\" height=\"253\" \/><\/a><\/h2>\n<p>Size yak\u0131n olan hatta genellikle &#8220;Kanka!&#8221; diye seslenen m\u00fc\u015fterileriniz bu samimiyeti kullanarak\u00a0her \u015feyi s\u00f6m\u00fcrmeye \u00e7al\u0131\u015f\u0131rlar. Saman alt\u0131ndan su y\u00fcr\u00fctmeye \u00e7al\u0131\u015fan bu ki\u015filer,\u00a0sizin hi\u00e7bir \u015feyi fark etmedi\u011finizi d\u00fc\u015f\u00fcn\u00fcrler ama ger\u00e7ek \u00f6yle de\u011fildir.<\/p>\n<h2><strong>7.Ki\u015fisel problemlerini anlatan m\u00fc\u015fteriler<\/strong><a href=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/talk-1.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2773\" src=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/talk-1.gif\" alt=\"talk (1)\" width=\"600\" height=\"335\" \/><\/a><\/h2>\n<p>Size s\u00fcrekli ailesinden, e\u015finden ve \u00e7evresinden yak\u0131nan bu tip m\u00fc\u015fteriler hakk\u0131nda bilmedi\u011finiz bir \u015fey neredeyse yoktur. Dertlerini anlatt\u0131klar\u0131 s\u00fcre zarf\u0131nda asl\u0131nda i\u015f i\u00e7in orada\u00a0bulunduklar\u0131n\u0131 ve arkalar\u0131nda ba\u015fka m\u00fc\u015fterilerin bekledi\u011fini tamamen unuturlar.<\/p>\n<h2><strong>9.\u00c7apk\u0131n m\u00fc\u015fteriler<br \/>\n<\/strong><a href=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/222.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2776\" src=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/222.gif\" alt=\"222\" width=\"600\" height=\"311\" \/><\/a><\/h2>\n<p>Bu m\u00fc\u015fteriler s\u00f6yledi\u011finiz g\u00fczel s\u00f6zleri, iyi dilekleri ve bazen ufak bir g\u00fcl\u00fcmsemenizi bile farkl\u0131 anlama \u00e7ekme yetene\u011fine sahiplerdir.<\/p>\n<h2><strong>8.Son dakikac\u0131 m\u00fc\u015fteriler<br \/>\n<\/strong><a href=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/lastm.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2760\" src=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/lastm.gif\" alt=\"lastm\" width=\"600\" height=\"312\" \/><\/a><\/h2>\n<p>Her g\u00fcn ma\u011fazan\u0131n kapanmas\u0131na iki dakika kala gelen m\u00fc\u015fterilerdir. Zamanlama konusunda hi\u00e7 \u015fa\u015fmayan bu ki\u015filer genellikle de ayn\u0131 ki\u015filerdir ve her zaman istediklerini hemen al\u0131p \u00e7\u0131kacaklar\u0131n\u0131 belirtirler.<\/p>\n<h2><strong>10.Zararc\u0131 m\u00fc\u015fteriler<br \/>\n<\/strong><a href=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/panda2.gif\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2774\" src=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2015\/08\/panda2.gif\" alt=\"panda(2)\" width=\"600\" height=\"312\" \/><\/a><\/h2>\n<p>Bir \u015feyleri k\u0131r\u0131p, par\u00e7alamaktan ilgin\u00e7 bir \u015fekilde keyif alan bu m\u00fc\u015fteriler, bununla da kalmay\u0131p olaya heyecan katmak amac\u0131yla ortamdan uzakla\u015fmay\u0131 tercih ederler. \u00dcstelik bunun komik ve e\u011flenceli oldu\u011funu d\u00fc\u015f\u00fcn\u00fcrler.<\/p>\n<p>&nbsp;<\/p>\n<!-- templates\/buttons-placeholder.php -->\n<div class=\"da-reactions-outer TpostID2750\">\n\t    <div class=\"da-reactions-data da-reactions-container-async center\"\n         data-type=\"post\"\n         data-id=\"2750\"\n         id=\"da-reactions-slot-post-2750\">\n        <div class=\"da-reactions-static\">\n\t\t\t<img src=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/plugins\/da-reactions\/assets\/dist\/loading.svg\" alt=\"Loading spinner\" width=\"48\" height=\"48\" style=\"width:48px\" \/>\n        <\/div>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u00c7al\u0131\u015fan\u0131n m\u00fc\u015fteriyle birebir temas kurdu\u011fu\u00a0perakende sekt\u00f6r\u00fcnde en \u00f6nemli noktalardan biri, m\u00fc\u015fterilerle iyi bir ileti\u015fim kurup onlar\u0131n memnuniyetini sa\u011flamak. Her m\u00fc\u015fteriyle her zaman do\u011fru ileti\u015fimi kurmak ise olduk\u00e7a zor. \u00d6zellikle m\u00fc\u015fteri \u00e7e\u015fitlili\u011fi i\u015fin i\u00e7ine girdi\u011finde kar\u015f\u0131la\u015f\u0131lan farkl\u0131 karakterler, farkl\u0131 olaylar \u00e7al\u0131\u015fanlar\u0131n\u00a0sab\u0131rl\u0131 olmalar\u0131n\u0131 gerektirecek\u00a0anlar ya\u015fatabiliyor. \u0130\u015fte pek \u00e7ok perakende \u00e7al\u0131\u015fan\u0131n\u0131n kar\u015f\u0131la\u015ft\u0131\u011f\u0131 m\u00fc\u015fteri tipleri\u2026 1.Mutlu m\u00fc\u015fteriler Her zaman [&hellip;]<\/p>\n<!-- templates\/buttons-placeholder.php -->\n<div class=\"da-reactions-outer TpostID2750\">\n\t    <div class=\"da-reactions-data da-reactions-container-async center\"\n         data-type=\"post\"\n         data-id=\"2750\"\n         id=\"da-reactions-slot-post-2750\">\n        <div class=\"da-reactions-static\">\n\t\t\t<img src=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/plugins\/da-reactions\/assets\/dist\/loading.svg\" alt=\"Loading spinner\" width=\"48\" height=\"48\" style=\"width:48px\" \/>\n        <\/div>\n    <\/div>\n<\/div>\n","protected":false},"author":13,"featured_media":2780,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_elementor_edit_mode":"","_elementor_template_type":"","_elementor_data":"","_elementor_page_settings":null,"_elementor_conditions":[]},"categories":[1987],"tags":[12],"class_list":{"0":"post-2750","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-haberler","8":"tag-anasayfa"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.4 (Yoast SEO v26.8) - 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