{"id":838,"date":"2014-02-28T17:05:59","date_gmt":"2014-02-28T15:05:59","guid":{"rendered":"http:\/\/www.kariyer.net\/ik-blog\/?p=838"},"modified":"2017-06-14T09:31:19","modified_gmt":"2017-06-14T06:31:19","slug":"isten-cikis-mulakatinin-altin-kurallari","status":"publish","type":"post","link":"https:\/\/www.kariyer.net\/ik-blog\/isten-cikis-mulakatinin-altin-kurallari\/","title":{"rendered":"\u0130\u015ften \u00e7\u0131k\u0131\u015f m\u00fclakat\u0131n\u0131n alt\u0131n kurallar\u0131"},"content":{"rendered":"<p><b>\u0130nsan Kaynaklar\u0131 uzmanlar\u0131 her zaman i\u015fe al\u0131m i\u00e7in m\u00fclakat yapmaz. G\u00fcn\u00fcm\u00fczde art\u0131k bir\u00e7ok kurumsal yap\u0131 i\u015ften ayr\u0131lan \u00e7al\u0131\u015fanlar\u0131yla da sistemli ve kurallar\u0131na uygun m\u00fclakat yap\u0131yor. <em>PwC T\u00fcrkiye \u0130K Dan\u0131\u015fmanl\u0131\u011f\u0131 K\u0131demli M\u00fcd\u00fcr\u00fc Murat Karaka\u015f<\/em> \u00e7\u0131k\u0131\u015f m\u00fclakatlar\u0131nda dikkat edilecek en \u00f6nemli unsurun ortaya \u00e7\u0131kan verilerin do\u011frulat\u0131lmas\u0131 oldu\u011funu s\u00f6yl\u00fcyor.<\/b><\/p>\n<p><a href=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2014\/02\/istencikis250x150.jpg\"><img decoding=\"async\" class=\"size-full wp-image-839 alignleft\" style=\"margin: 5px;\" alt=\"istencikis250x150\" src=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2014\/02\/istencikis250x150.jpg\" width=\"250\" height=\"150\" \/><\/a><strong>Murat Karaka\u015f<\/strong>, i\u015ften<b> <\/b>ayr\u0131lacak olan \u00e7al\u0131\u015fan\u0131n g\u00f6r\u00fc\u015flerinin al\u0131nmas\u0131n\u0131n \u201cd\u0131\u015far\u0131ya \u00e7\u0131kmak \u00fczere olan bir i\u00e7 g\u00f6z\u201d bak\u0131\u015f a\u00e7\u0131s\u0131yla de\u011ferlendirme imkan\u0131 verdi\u011fini ve bu nedenle de \u00f6l\u00e7\u00fcmleme i\u00e7in \u00f6nemli bir veri oldu\u011funu belirtiyor. Karaka\u015f, bunun yan\u0131 s\u0131ra i\u015ften \u00e7\u0131k\u0131\u015f m\u00fclakatlar\u0131n\u0131n \u201cKurumdan ayr\u0131l\u0131yor olsan bile g\u00f6r\u00fc\u015flerin bizim i\u00e7in de\u011ferlidir\u201d mesaj\u0131n\u0131n verilmesi a\u00e7\u0131s\u0131ndan olumlu bir yakla\u015f\u0131m oldu\u011funu kaydediyor.<\/p>\n<h2><b>G\u00f6rm\u00fcyoruz diye d\u00fc\u015f\u00fcnce yok olmuyor \u00a0<\/b><\/h2>\n<p>Karaka\u015f baz\u0131 anketlerin \u201csonucu nas\u0131l olsa k\u00f6t\u00fc \u00e7\u0131kacak\u201d d\u00fc\u015f\u00fcncesiyle ertelendi\u011fine dikkat \u00e7ekiyor ve \u015fu noktalara dikkat \u00e7ekiyor: \u201c<strong>\u0130\u00e7 M\u00fc\u015fteri Memnuniyet Anketleri<\/strong>, <strong>\u00c7al\u0131\u015fan G\u00f6r\u00fc\u015f\u00fc<\/strong> <strong>ve Ba\u011fl\u0131l\u0131\u011f\u0131 Anketleri, \u0130\u015fe Al\u0131m S\u00fcrecindeki Aday Anketleri ve \u0130\u015ften \u00c7\u0131k\u0131\u015f M\u00fclakatlar\u0131\u2026<\/strong> \u201cSonucu nas\u0131l olsa k\u00f6t\u00fc \u00e7\u0131kacak\u201d, \u201cS\u00f6ylenecekleri zaten biliyoruz\u201d, \u201c\u0130\u015ften ayr\u0131lan ki\u015fi zaten hep \u015fikayet edecek\u201d gibi nedenler \u00f6ne s\u00fcr\u00fclerek erteleniyorlar. Oysa sormam\u0131\u015f ve g\u00f6r\u00fc\u015fmemi\u015f olmam\u0131z, o ki\u015filerin kafalar\u0131ndaki g\u00f6r\u00fc\u015flerini yok etmiyor, \u00f6zellikle sosyal medyan\u0131n da yo\u011fun kullan\u0131m\u0131 ile ba\u015fkalar\u0131na s\u00f6ylemeyecekleri anlam\u0131na gelmiyor. Yap\u0131land\u0131r\u0131lm\u0131\u015f \u015fekilde ve zaman\u0131nda \u00f6\u011frenmek, s\u00fczge\u00e7ten ge\u00e7irip do\u011frulayarak kullanmak gibi bir \u015fans\u0131m\u0131z varken, neden yapmayal\u0131m.\u201d<\/p>\n<h2><b>Bilginin do\u011frulanmas\u0131 kritik<\/b><\/h2>\n<p><b><\/b>\u0130\u015ften \u00e7\u0131k\u0131\u015f m\u00fclakatlar\u0131nda elde edilen bilgilerin do\u011frulanmas\u0131n\u0131n \u00f6nemine de de\u011finen Karaka\u015f, \u201c \u0130\u015ften \u00c7\u0131k\u0131\u015f M\u00fclakat\u0131\u2019nda elde edilen bilgilerde ise; \u00f6zellikle \u201ciyi \u015fekilde\u201d yollar\u0131n ayr\u0131lmad\u0131\u011f\u0131 \u00e7al\u0131\u015fanlar\u0131n s\u00f6ylediklerinin do\u011frulanmas\u0131 daha da kritik hale gelir. Yap\u0131land\u0131r\u0131lm\u0131\u015f m\u00fclakatlar\u0131n sonu\u00e7lar\u0131n\u0131n konsolide edilmesi, di\u011fer bulgular\u0131m\u0131z ile do\u011frulanmas\u0131 sonras\u0131nda t\u0131pk\u0131 bir \u201c\u00c7al\u0131\u015fan G\u00f6r\u00fc\u015f\u00fc ve Ba\u011fl\u0131l\u0131\u011f\u0131 Anketi\u201d sonucu gibi ele al\u0131n\u0131p aksiyon planlar\u0131 ile devam edilmelidir\u201d diye konu\u015fuyor.<\/p>\n<h2><b>Yap\u0131lmas\u0131 gereken en kritik ad\u0131mlar ve sorular <\/b><\/h2>\n<p>Karaka\u015f, her \u015firket i\u00e7in farkl\u0131l\u0131klar g\u00f6sterebilecek bu m\u00fclakatlarda dikkat edilmesi gereken konular\u0131 ise \u015f\u00f6yle aktar\u0131yor:<a href=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2014\/02\/muratkarakas200x250.jpg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"size-full wp-image-842 alignright\" style=\"margin: 5px;\" alt=\"muratkarakas200x250\" src=\"http:\/\/www.kariyer.net\/ik-blog\/wp-content\/uploads\/2014\/02\/muratkarakas200x250.jpg\" width=\"200\" height=\"250\" \/><\/a><\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00d6nce ama\u00e7 belirlenmeli. \u00c7\u00fcnk\u00fc ama\u00e7 iyi ve ba\u015ftan belirlenir, i\u00e7selle\u015ftirilir ise sorular onun \u00fczerine in\u015fa edilebilir.<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Temel ama\u00e7 \u015fikayet dinlemek de\u011fil, \u00f6neri almak olmal\u0131. E\u011fer bu hissiyat\u0131 m\u00fclakat\u0131 yapacak ki\u015fiye ve ayr\u0131lan \u00e7al\u0131\u015fana verebilirsek, etkin bir \u00e7\u0131kt\u0131 elde edebiliriz.<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Sorular evrak doldurur gibi de\u011fil, \u00f6nerileri destekleyecek \u015fekilde haz\u0131rlanmal\u0131.<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Sohbet havas\u0131nda olmal\u0131<\/p>\n<p>&#8211;\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u201cNe olsayd\u0131 ayr\u0131lma karar\u0131 verilmezdi\u201d gibi konular\u0131 ele almak \u00f6ncelikli olmal\u0131. \u0130K uygulamalar\u0131, idari uygulamalar, y\u00f6neticileri, arkada\u015flar\u0131, beklentilerinden hangilerinin kar\u015f\u0131lan\u0131p kar\u015f\u0131lanmad\u0131\u011f\u0131 \u00f6\u011frenilmeli.<\/p>\n<h2><b>Do\u011fru zamanlama nedir?<\/b><\/h2>\n<p>Karaka\u015f i\u015ften \u00e7\u0131k\u0131\u015f m\u00fclakatlar\u0131nda ilk \u00f6nce \u00e7al\u0131\u015fan\u0131n bu konuda istekli olmas\u0131n\u0131 sa\u011flamak gerekti\u011fini kaydediyor. G\u00f6r\u00fc\u015fmeyi yapmak istemiyorsa zorlanmamas\u0131 gerekti\u011fini ifade eden Karaka\u015f, \u201cAncak yapmak isterse de s\u00f6ylemek istediklerini s\u00f6yleyecek kadar zaman vermelisiniz. Kurum olarak, m\u00fclakat\u0131n i\u015ften \u00e7\u0131k\u0131\u015ftan ne kadar s\u00fcre \u00f6nce yap\u0131laca\u011f\u0131 karara ba\u011flanmal\u0131 ve standart olmal\u0131. \u00c7\u0131k\u0131\u015f g\u00fcn\u00fcnden 1 hafta \u00f6ncesinden itibaren yap\u0131labilir ve hatta \u00e7al\u0131\u015fan isterse, i\u015ften ayr\u0131ld\u0131ktan sonra bile ofis d\u0131\u015f\u0131nda bir araya gelinebilir\u201d diye konu\u015fuyor.<\/p>\n<h2><b>Saha \u00e7al\u0131\u015fanlar\u0131na da i\u015ften \u00e7\u0131k\u0131\u015f m\u00fclakat\u0131 yap\u0131n<\/b><\/h2>\n<p>Kritik pozisyonun yan\u0131 s\u0131ra her seviyedeki \u00e7al\u0131\u015fan\u0131n kendisiyle ilgili uygulamalar konusunda s\u00f6yleyecekleri olaca\u011f\u0131n\u0131n alt\u0131n\u0131 \u00e7izen Karaka\u015f, \u201cPratik hayatta g\u00f6rd\u00fc\u011f\u00fcm\u00fcz ise; beyaz yakal\u0131 \u00e7al\u0131\u015fan grubu ile yap\u0131lmaya gayret edildi\u011fi, mavi yakal\u0131larla genelde yap\u0131lmad\u0131\u011f\u0131, b\u00fcy\u00fck \u00e7al\u0131\u015fan say\u0131s\u0131 ve turnover olan saha \u00e7al\u0131\u015fanlar\u0131 grubunda da seyrek yap\u0131ld\u0131\u011f\u0131 \u015feklinde. \u0130lk bak\u0131\u015fta; y\u00f6netici ve \u00fcst\u00fc seviyedeki, k\u0131demli \u00e7al\u0131\u015fanlar\u0131n g\u00f6r\u00fc\u015flerinin al\u0131nmas\u0131 en \u00f6nemli ve kritik gibi gelebiliyor. Tabii ki k\u0131s\u0131tl\u0131 zaman varsa bu grup \u00f6ncelikli olabilir. Ancak kurumda k\u0131sa s\u00fcre \u00e7al\u0131\u015fm\u0131\u015f, daha alt seviyelerde bulunan \u00e7al\u0131\u015fanlar\u0131n da \u00e7arp\u0131c\u0131 tespitleri olabiliyor\u201d diyor.<\/p>\n<p>&nbsp;<\/p>\n<!-- templates\/buttons-placeholder.php -->\n<div class=\"da-reactions-outer TpostID838\">\n\t    <div class=\"da-reactions-data da-reactions-container-async center\"\n         data-type=\"post\"\n         data-id=\"838\"\n         id=\"da-reactions-slot-post-838\">\n        <div class=\"da-reactions-static\">\n\t\t\t<img src=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/plugins\/da-reactions\/assets\/dist\/loading.svg\" alt=\"Loading spinner\" width=\"48\" height=\"48\" style=\"width:48px\" \/>\n        <\/div>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u0130nsan Kaynaklar\u0131 uzmanlar\u0131 her zaman i\u015fe al\u0131m i\u00e7in m\u00fclakat yapmaz. G\u00fcn\u00fcm\u00fczde art\u0131k bir\u00e7ok kurumsal yap\u0131 i\u015ften ayr\u0131lan \u00e7al\u0131\u015fanlar\u0131yla da sistemli ve kurallar\u0131na uygun m\u00fclakat yap\u0131yor. PwC T\u00fcrkiye \u0130K Dan\u0131\u015fmanl\u0131\u011f\u0131 K\u0131demli M\u00fcd\u00fcr\u00fc Murat Karaka\u015f \u00e7\u0131k\u0131\u015f m\u00fclakatlar\u0131nda dikkat edilecek en \u00f6nemli unsurun ortaya \u00e7\u0131kan verilerin do\u011frulat\u0131lmas\u0131 oldu\u011funu s\u00f6yl\u00fcyor. Murat Karaka\u015f, i\u015ften ayr\u0131lacak olan \u00e7al\u0131\u015fan\u0131n g\u00f6r\u00fc\u015flerinin al\u0131nmas\u0131n\u0131n \u201cd\u0131\u015far\u0131ya [&hellip;]<\/p>\n<!-- templates\/buttons-placeholder.php -->\n<div class=\"da-reactions-outer TpostID838\">\n\t    <div class=\"da-reactions-data da-reactions-container-async center\"\n         data-type=\"post\"\n         data-id=\"838\"\n         id=\"da-reactions-slot-post-838\">\n        <div class=\"da-reactions-static\">\n\t\t\t<img src=\"https:\/\/www.kariyer.net\/ik-blog\/wp-content\/plugins\/da-reactions\/assets\/dist\/loading.svg\" alt=\"Loading spinner\" width=\"48\" height=\"48\" style=\"width:48px\" \/>\n        <\/div>\n    <\/div>\n<\/div>\n","protected":false},"author":2,"featured_media":840,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_elementor_edit_mode":"","_elementor_template_type":"","_elementor_data":"","_elementor_page_settings":null,"_elementor_conditions":[]},"categories":[26],"tags":[12],"class_list":{"0":"post-838","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-insan-kaynaklari","8":"tag-anasayfa"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.4 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>\u0130\u015ften \u00e7\u0131k\u0131\u015f m\u00fclakat\u0131n\u0131n alt\u0131n kurallar\u0131 - \u0130K Blog<\/title>\n<meta name=\"description\" content=\"\u0130nsan Kaynaklar\u0131 uzmanlar\u0131 her zaman i\u015fe al\u0131m i\u00e7in m\u00fclakat yapmaz. 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