Sales Support Specialist (Digital Systems Center)

ABB Elektrik Sanayi A.Ş.

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In this role, you will be the technical point person for the Digital Systems sales organization in Digital Systems/Electrification/Distribution Solutions in Kocaeli/Türkiye, providing technical solutions and advice on ABB products, systems and applications. In this role, you will support local sales teams and customers by advising on technical options and cost-effective solutions

Your responsibilities:

• Supports the sales organization/customers in determining the most technically appropriate and cost-effective solutions and in the preparation of demanding offers,
• Provides technical support and consultation during the technical meetings, product and solution presentations, negotiations and offers product/ solution/service-related training,
• Lead the preparation of technical/commercial offers based on customer specification requirements in coordination with
• Local Product Line indications and Sales organization directives,
• Participation in investigating, planning and implementing marketing activities,
• To prepare technical specifications to comply with the requirement of projects with different levels,
• To analysis of the requirements and evaluate design solutions for Grid Automation (GAS) / Substation Automation (SAS) projects,
• Negotiates the customer contract T&C's, and align them with ABB T&C’s,
• Runs the Global and Local RR process, where necessary,
• Handovers the project in the kickoff meeting,
• Defines cost for the proposed solution and communicates to Sales organization,
• Provides information to the risk review process in accordance with ABB policy and sometimes participates in the risk review assessment,
• Analyzes customer needs and competitor offers through general market information and information provided by the Sales organization,
• Performs lost proposal analysis, identifies potential cause, and recommends future actions in cooperation with
• Sales/Local Product Line to obtain better future results.
• Periodic visits to customers and trying to increase cooperation for new opportunities,
• Providing Technical Support and trainings for protection relays, wireless gateways and SCADA Systems,

Your background:

• University degree in Electrical and/or Electronics Engineering,
• At least 5-6 years of practical work experience in commissioning of Substation/Grid Automation Systems and Control & Protection Sytems
• Solid knowledge on, substation automation network design, substation automation control systems, electrical power
• systems, protection engineering and ability to use secondary test equipment’s,
• Experience in technical clarification and reading specifications of Substation/Grid Automation Systems and Control & Protection Systems
• Detailed understanding of SCADA Systems, IT Equipment of SAS Systems, LAN/WANs, internet technology and networking protocols,
• Experience in contractual negotiation is highly preferred,
• Strong ability to present the product and organization technically and commercially,
• Good command of written and spoken English and Turkish,
• Good knowledge of MS Office Applications,
• Agile, teamwork and result-oriented profile with strong interpersonal & communication skills,
• Able to work with diverse cultures in a multinational environment
• Having a valid driving license & no obstacle for traveling,
• No restriction to travel abroad if needed.