Process Mining Analyst

AKSİGORTA A.Ş.

Reporting to Hyperautomation and Operational Excellence Leader, we’re looking for a Process Mining Analyst.

General Requirements

• Bachelor’s and/or Master’s degree in Engineering, Mathematics, Statistics or a related field,
• Minimum of 3 years directly related work experience in process improvement initiatives or a similar area,
• Domain knowledge in Financial Services and/or Insurance is a plus,
• Experience in data driven tools and technologies including process mining, task mining, RPA, etc. is preferred,
• Basic knowledge of SQL or other programming languages,
• Ability to work with Agile methodology,
• Strong communication and coordination skills,
• Open to adapt and implement new technologies.

Job Description

• Provide technical/functional skills to assist business units in creating and implementing successful and innovative process mining solutions that run, manage, and optimize their key business processes while decreasing costs and inefficiencies.
• Work with business units and use process mining technology to identify process inefficiencies and understand the root causes.
• Identify and develop data-driven process insights in process mining initiatives and correlate relevant improvement actions.
• Implement and monitor the most relevant KPIs measuring the business unit’s success
• Ensure the enablement of business unit to continuously improve processes.
• Understand business challenges, able to interpret related business processes and conduct associated analysis.