IT Support Engineer

Angst Pfister Gelişmiş Teknik Çöz. A.Ş.

Qualifications;

• Bachelor's degree in Computer Science/Computer Engineering

• 2-5 years of work experience 

• Knowledge of computer hardware and network systems

• Standard SW tools

• Windows Server/ Windows 10 environment

• O365 suite, Skype for Business

• EDI tools

Job description as a part of Group IT team;

• Contact to all A+P employees looking for IT support & assistance

• Work with specific 3rd party suppliers to solve IT issues 

• Work continuously on a task until timely completion (or manage referral to third parties)

• Prioritise and manage many open cases at the same time

• Friendly behaviour on call or in writing

• Rapidly establish a good working relationship with customers and suppliers

• Follow established processes and decisions

• Escalation to team lead in time, if necessary