Test Engineer

ARVATO TELEKOMÜNİKASYON HİZ.A.Ş.

Arvato CRM Turkey, is a service provider leader in value-added Customer Relationship Management services exceeding over 3,000 employees located in 8 locations. We design and implement innovative solutions for clients all over the world. Among these services; customer services, digital call center solutions, analytical solutions, artificial intelligence (AI) and Robotic Process Automation (RPA) solutions are available through all communication channels for CRM. In 2018, Arvato CRM Turkey has been accredited as a R&D Center. It focuses on RPA and data analytics in developing innovative solutions. We serve the largest e-commerce giants of the world, the largest telecommunications brands, Turkey's largest banking and insurance companies, public sector and energy sector leaders.

Qualifications:

• Bachelor and/or Master degree in Computer/Telecom/Electrical-Electronics/Mathematical Engineering or related fields
• Preferably 1+ years of software testing experience (Test Automation experience will be an asset).
• New graduates can be evaluated as per their experience and university projects.
• Good command of written and spoken English
• Knowledge and preferably experience in Computer systems, Information technologies, CRM products, SW programming languages, development and testing tools (e.g. SOAPUI) and technical environments
• Have knowledge and experience on MS office (Excel, PPT, WORD)
• Result oriented with analytical thinking capability
• Self-motivated, able to self-improve, keen on learning new and complex Technologies
• Excellent interpersonal communication skills
• Curious, meticulous observer who executes test cases creatively and innovative
• Able to work in a very dynamic workplace
• Ability to successfully multi-task in a deadline-driven and Project-based environment
• Ability to cooperate and have good communication with project team, technical teams, business groups and customers

Job Description:

• Define and document business, technical, functional and non-functional requirements, use cases, use case models, supplementary requirements, business rules by supporting business groups prepare BRDs (Business Reququirement Document) and User Acceptance Test Documents ensuring that business needs are being met.
• Create and update if necessary test cases, test scenarioes, test lists and test-related documents (Test Strategy, Test Specifications, Test Environment Specification, Product User Guide, Customer Training Document, Product and/or Project Presentation Document, Drawings etc..)
• Perform all test activities (functional and non-functional testing (performance, redundancy, quality, security) based on the technical requirements and available documents (BRD, BA and TA documents, design documents).
• Prepare and support User Acceptance Testing Process for business groups etc.. according to project schedules, procedures and project documentation. Manage with ability to drive project tasks to successful completion.
• Prepare and maintain test environments by the help of IT
• Report and track test results, analyze results, and proceed with problem-reporting & solution actions (issue&track bug reports, prepare and keep up-to-date test processing reports, escalation reports etc..)
• Prepare and perform test automation activities
• Support development and maturation of new test modes&environments as needed
• Support test environment maintenance, analysis, calibration and troubleshooting by the support of IT
• Support business groups for UAT process as well as technical inhouse groups and vendors to provide troubleshooting, coordinate activities for implementation of solutions with inhouse groups and vendors.
• Coordinate testing and implementation of solutions with vendors
• Attend project meetings, organize meetings when needed
• Support IT, MIS, Process, Quality and Training Departments for managing their tasks within the scheduled projects