Area Operation Supervisor

ATLAS COPCO MAKİNALARI İMALAT A.Ş.

Duties And Responsibilities Include, But Are Not Limited To:

 • Work independently for daily service work, such as project startup, installation, regular maintenance and customer’s training etc; 

• Be responsible for customer’s call back, technical support and problem solving.

 • Regular customer visiting to find out their demands and service business opportunity during service trip;

 • Cooperate and assist service sales in quotation / service contract preparation process.

 • Working closely with sales team & project team to ensure the customer satisfaction

 • Provide technical and quality feedback to the product specialist according to customer’s feedback;

 • Works closely with service sales & project team to meet customer’s needs during commissioning and implementation of projects.

 • Provide technical feedback to the project management according to customer’s feedback;

 • Timely and correctly feedback work order, weekly report and monthly report;

 • Manage operation team in region, include planning, scheduling, efficiency and reporting, monitoring and controlling the quality of the service and the labor costing as well as people development and the related training 

• Be responsible for people selection and development, i.e. interview, coaching and counseling of the employees in area;

 • Be ready to take up new tasks as assigned; 

 Skills And Experience 

 • Strong skill of diagnosing, repairing and trouble shooting 

• MS office and PC skill is a must

 • Good communication skill

 • Mechanica, electronic and electrical knowledge.

 • IT Knowedge in addition is preferable

 • At least 4 years experiences in aftermarket service of industry product

 • Service product sales experience are considered as the advantage

 • University degree in mechatronics, electrical engineering or mechanical engineering

 Are we a good fit? 

 • We’re TOPFLIGHT people. By this we mean people with passion and commitment who are collaborative,open minded,resourceful,entrepreneurial and create lasting results

 • Strong interpersonal and communication skill, good teamwork spirit, self-motive, goal-oriented and energetic.

 • High ability to work in teams 

 • Able to deal with deadlines, being Customer Oriented

 • Residing in Bursa is preferable

 Choose your career with us! 

Drive your Career, Explore Opportunities, Realize your Passion . . . 

 We at Atlas Copco believe that there is always a better way. This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe. That’s where you come in – we believe our people make it happen. 

 Atlas Copco Tools and Assembly Systems, or ACTA, is an important division of Atlas Copco Group. ACTA is the global leader in providing fastening tools and assembly equipment to a world market. We have an unparalleled reputation in our industry and one that has consistently increased our customer base year after year because of superior problem solving skills, sales and service. We work directly with manufacturers, using state-of-the-art technology to bring product lines to the market. We are the leading supplier of industrial power tools and assembly systems to the manufacturing industry - from passenger and off-road vehicles to the electronics industry, and from large bolts to small fasteners. 

 Start your journey today!