Resepsiyonist (Full-Time)

BERLITZ DİL OKULLARI

With 140 years of experience,  600 locations in 70 countries, Berlitz is a global education company founded in 1878 in USA. Today Berlitz is part of the Benesse Group, a leading global Japanese provider of products and services for language/global leadership training, education and lifestyle.

We are looking for Full Time Receptionist'':

• University graduate
• Minimum one year of experience in front office field
• Excellent communication, planning, organization skills
• Good command of English (Minimum Berlitz Level 5)
• High level of telephoning skill
  
• Good knowledge of MS Office programs

İŞ TANIMI

•  To take phone inquiries from prospective customers and convert them to appointments.
•  To follow up all inquiries and appointments by telephone or mail.
•  To give counseling to students when necessary, in coordination with consultants and advisors.
•  To prepare pedagogical/progress cards for the following day’s lessons; type up schedule.
•  For following day’s lessons; put pedagogical/progress cards in holders for each teacher.
•  Post room allocation charts and print the customer and teacher's board forms as well as daily teacher slips.
•  To take reservations and cancellations from students.
•  To work accurately on a daily basis with the Language center management system. 
•  To manage group filling in cooperation with LCD and raise the group filling ratio.
•  To administer information regarding students’ transfers and related billing.
•  To manage office administration, such as ordering students’ material and supplies for the reception area.