Reservation Agent

Biblos Alaçatı Turizm Yatırımları A.Ş.

A unique candidate to be the most preferred resort in the Aegean for all seasons…

BIBLOS Resort in Alacati, Izmir, on the Aegean Coast, with a perfect vista… An exemplary architecture where luxury and nature are blended harmoniously for true relaxation… Suites designed with impeccably refined taste… A beach with white sand that soothes your skin… Coconut and olive trees casting delicate shadows on fresh water and sea water pools…  A cuisine for the most discerning palate… And a well-versed staff to serve you in the best possible way… In short; treating our guests like we’d like to be treated… This is our guiding principle at BIBLOS Resort…

QUALIFICATIONS

·        Presentable & self-motivated

·        Outgoing personality

·        Very good command of written and verbal English, second language preferable

·        University degree preferable in Tourism & Hospitality Management

·        Good command of Office programs

·        Able to multi-task

·        Fidelio System knowledge

 JOB DESCRIPTION

·        Responsible for selling the hotel rooms

·        Careful and sensitive about guests needs 

·        Able to prepare the best offer with maximum revenue and regularly contact with the guests to convert the business

·        Able to handle guest complaints, with solving problems and manage stress

·        Ensures that Guest History is updated and acted upon accordingly

·        Ensure communication with other departments (Finance, Front Office, Sales, Housekeeping, F&B) to provide a seamless service for our guests

·        Ensure arrival lists are checked and are complete (arrival times, rates etc.) the day prior to the guest arrival

·        Clarify duties and responsibilities of reservations colleagues and ensure that work processes are in a logical order

·        Should be compatible with flexible working hours

·        Able to coordinate related business relationship with agencies/partners

Please note that only photo CVs will be evaluated.

Biblos Resort Alacati provides staff house benefit for the employees from other cities.