Spa Sales Represtative

A unique candidate to be the most preferred resort in the Aegean for all seasons…

 

BIBLOS Beach Resort in Alacati, Izmir, on the Aegean Coast, with a perfect vista… an exemplary architecture where luxury and nature are blended harmoniously for true relaxation… suites designed with impeccably refined taste… a beach with white sand that soothes your skin… coconut and olive trees casting delicate shadows on fresh water and sea water pools…  a cuisine for the most discerning palate… and a well-versed staff to serve you in the best possible way… in short; treating our guests like we’d like to be treated… this is our guiding principle at BIBLOS Beach Resort…

 

About the “Spa Sales Representative” position :

We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

Candidates with strong communication skills who can make customers feel welcome in our SPA will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Ultimately, you will ensure that customers leave our SPA satisfied and you will contribute to the SPA's profitability with client enquiries are answered, reservations are recorded correctly and payment procedures are completed. 

 

Key Responsibilities :

•          Handling customer issues

•          Providing information about products/services

•          Informing customers about sales/discounts

•          Communicating precisely with customers

•          Respond to client queries

•          Promote spa products and services

•          Record reservations and manage the appointment schedule

•          Conduct confirmation calls

•          Conduct check in, check out and payment procedures

•          Conduct retail sales procedures

•          Ensure the reception area is clean and presentable at all times

•          Manage locker keys

•          Manage client profiles

•          Prepare daily reports

•          Assist in the development and updating of the spa menu

•          Reference and abide by the spa’s Standard Operating Procedures, Policies & Forms Manuals

 

Requirements :

•          Well knowledge of at least one foreign language in writing and speaking (English is preferred)

•          Experience as a Sales Representative

•          Proven record of quotas

•          Effective communication skills

•          People person nature

•          High school diploma or certificate in sales

 

Proven Business Skills :

•          Telephone system operations

•          Computer literate (mid-advanced level) including booking systems and office applications

•          Knowledge of foreign language is a must

  

Language(s) Required

•          English

•          Other (advantage)

 

Personality Traits :

•          Articulate verbal and written communication

•          Interpersonal skills

•          Self-motivated

•          Enthusiastic

•          Empathetic

•          Sales oriented

   

Our company provides staff house benefit.