Customer Quality Engineer

Borusan Mannesmann Boru A.Ş.

We are looking for a "Customer Quality Engineer" to be assigned at the  Bursa location.

General Qualifications,

• Graduated from Mechanical or Metallurgical and Materials Engineering departments of universities,
• Preferably with at least 4 years of experience in a similar position,
• Having knowledge of quality management systems (ISO 9001:2015 and IATF 16949:2016), preferably an internal auditor certificate
• Knowledge of the automotive industry's five quality tools (APQP, FMEA, PPAP, SPC, MSA)
• Have an advanced level of English,
• Have analytical thinking and problem-solving skills,
• Strong communication skills, researcher and prone to teamwork
• Has an advanced business follow-up, customer-oriented perspective
• No travel restrictions

Job description:

• Systematically recording the technical feedbacks from customers and monitoring the process,
• Supporting the preparation of technical solution reports in accordance with the 8D methodology by regularly attending the On-site Quality meetings, coordinating the communication with the customers
• Taking an active role in the planning of activities that will increase customer satisfaction, supporting projects about this subject,
• Follow-up of new products' compliance with the APQP process, complete and timely delivery of PPAP files to the customer,
• Planning and monitoring activities to meet the requirements of quality management systems, attending the system and process audits
• Monthly analysis and reporting of poor quality costs and determination of corrective actions
• Taking an active role in continuous development and sustainability projects