Customer Solution Partner

BOSCH SAN.TİC.A.Ş.

Job Description

Your contribution to something big:

• Provide best possible forecast on p/n level for defined sub-region and CBF in SAP APO in allignement with sales and marketing, which is the basis for actual purchase volumes at plants and suppliers.
• Prepare, conduct and actively steer S&OP processes to achieve consensus with Business Unit, Logistic Planing, Marketing and Sales by utilizing data tools, interviews, customer collaboration.
• Understand logistic implication of adjusted forecasts for the AA supply chain including the sourcing network, warehouse and transport management
• Coordination of EU Bottlenecks (focus on decision proposal, communication and alignment with Sales & Logistic Planing)
• Customer Backlog & Service Level tracking, act as customer advocacy towards logistics, very close alignment with Marketing teamlead and Planning coordinator and providing a feedback loop into stakeholders
• Coordination of Sub-Region, alignment of ISA & APO planning in monthly routine with Regional Director, close exchange with Controlling Business Analyst
• Ensuring the company regulations are completely fulfilled in customer supply chain processes with monthly Monitoring and driving KPI's including root cause analysis and solutions
• Proactively suggesting and addressing solutions for customer service requirements
• Driving logistic solution implementation and initial solution adoption
• Implementing best practices and business processes in Automotive Aftermarket logistic
• Collaborate with Services and Partners to help accelerate
• Orchestrate success system resources to accomplish customer's desired outcomes

Qualifications

What distinguishes you:

• 5+ years sales planning experience
• Bachelor's degree in engineering
• Very good command of English, written and spoken
• Knowledge of SAP MM, SD and APO, Power BI and advanced Excel
• Preferably have knowledge of SQL/RPA/Data Mining
• Experience working with current technologies
• Self-motivated problem solver who thrives in a dynamic and customer-focused environment
• Strong organizational and troubleshooting skills with attention to detail
• Demonstrated ability to maintain composure in stressful situations, respond to customer needs quickly and effectively, and adaptive to change
• Strong statistical knowledge and have analytical approach using regression analysis
• Able to learn new tools and software quickly