QUALIFICATIONS AND JOB DESCRIPTION
TERM BASED SALES SUPPORT SPECIALIST
We are looking for a term based Sales Support Specialist who would be working with us from the begining of April 2020 to October 2020, in order to cover one of our employee's maternity leave. Please be aware of this term based condition before you apply.
Open and follow orders in SAP, prepare necessary documents for any sales operations when required by the parties in his/her team,
Work in coordination with other departments, especially logistics and finance department,
Take an active role to maintain and improve customer satisfaction,
Take an active role in solution process of customer complaints,
Answer customer inquiries if needed, and sales related appointments and arrangements, and following up with customers about their order status.
Create and process orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
Perform data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system in SAP.
Report any unusual activity to his/her supervisor in regards of GPDR & KVKK; and all relevant policies and procedures.
Bachelor’s degree in a related field.
Minimum 3 years of experience in sales support and / or marketing support operations
Good command of English
Proficiency in MS Office programs
Strong knowledge of SAP is an asset
Completed military service (for male candidates)