Air Freight Operations Responsible

BRINKS GÜVENLİK HİZMETLERİ A.Ş.

 Brink’s, which was founded in 1859, serves its customers through 900 facilities and 9300 vehicles by offering an incomparable security and productivity in the logistics sector and possessing an unrivalled global coverage, and with more than 70.000 employees in more than 110 countries over 6 continents.

The global leadership of Brink’s is founded on the heritage of trust and honesty through which the company had made a name for itself as the most reliable company in the secure logistics sector.
Brink’s is the premier provider secure logistics solutions, including transportation, currency processing and other value added services to financial institutions, retailers and other commercial and government entitie with the 160 years experience.

• Bachelor degree in Business, Logistics or Foreign Trade field
• Minimum 2 years of customer service and air freight forwarding experience or transportation industry experience
• Fluent spoken and written English
• Proficient use of personal computer and its applications (MS Office)
• Working knowledge of IATA rules and regulations
• Working knowledge of customs rules and regulations
• Strong communication skills and ability to effectively utilize resources
• Problem solving skills and ability to handle crisis
• Customer focus oriented
• Eager to learn new aspects of business
• Multi-task oriented, self-disciplined, self-motivated and confident personality to contribute to the success and harmony of the team
• No military obligation for male candidates 

JOB DESCRIPTION

• Preparing suitable air freight quotations for customer requests.
• Coordinate the overall resources of the department and work with customs brokers and other Brink’s affiliates.
• Handle service requests from customers and maintain relationships with them.
• Liaise with airlines, handling agents, customs and airport authorities as required.
• Assist and support the Sales or other departments
• Ensure pro-active communication internally and externally when dealing with operations and customers issues.
• Identify customer needs for their air freight and ensure that freight movement meets or exceeds expectations