Customer Quality Engineer

Brusa Seating- Brusa Koltuk ve İç Trim Teknolojileri San ve Tic.

General Qualifications and Job Description

Brusa Seating;

We are one of the leading seat manufacturers in world. We develop, test and manufacture seats for buses and trains with approximately 300 employees in Bursa location of our international company. To expand our team, we are looking for a “Customer Quality Engineer” with the following qualifications and competencies.

• Bachelors or Graduate degree from Industrial Engineering / Mechanical Engineering (or equal) departments of universities.
• To have advanced level of English or German language knowledge. (fluent speech, writing and reading)
• Experienced with and has a profound knowledge in IATF16949 & ISO9001 Quality standards.
• To have knowledge of IMDS reporting in the last 2 years and to have been involved.
• Actively involved in APQP, PPAP, SPC, MSA, FMEA work and has great experience.
• At least 2 years of experience in automotive industry.
• Has analytical mindsetand strong communication skills, is target driven, knows problem-solving techniques and has no problem using it in a work environment.
• To be prone to teamwork and has high communication skills.
• Knowledge in usage of measurement instruments.
• To be experienced in measurement techniques,
• To be able to read technical drawings.
• Knowledge in MS Office programs.
• To have the ability to communicate, research and analyze, problem solving, develop strategies.
• No limitations to travel abroad (and domestic).
• Male candidates must have completed their military service.

Job Description

• To ensure the quality of the product shipped to the customer.
• To work in accordance with the IATF 16949 Quality System standard.
• General knowledge and experience in VDA process
• Follow-up and preparation of all kinds of documents, reports, tests that the customer requires, (PPAP Documents, PFMEA, Control Plans, Annual Test Plans, etc.)
• Planning corrective and preventive activities related to production and procurement processes and non-conformities that may arise in the customer after shipment.
• To record, analyze, and ensure that the necessary measures are taken to prevent recurrence of customer complaints, to inform customers about the measures taken and improvements made,
• To manage problem solving activities related to customer complaints, to report, to follow up on open topics and to ensure customer communication.
• Analyzing customer complaints. 8D and prevent repetition by using problem solving techniques,
• To follow up by requesting annual customer performance reviews (customer scorecards) from the sales section,