Quality – Customer and Service Relations

BSH EV ALETLERİ SAN.VE TİC.A.Ş.

Your Responsibilities

You think it is time for something different? Then you are at the right place! You will be working in an exciting, international environment and contributing personally to the company’s success. Expect exciting projects and versatile tasks, such as

/ Q-KPI Target Coordinating and tracking

/ Assure quality review meetings with close cooperation of factory QMe.g FQS, RQS, CTS Management meeting, Active sponsorship boards,…

/ Managing field complaints during lifetime of appliances in markets via customer service invoices in PQM ,  e-FSBs and Market feedbacks, coordinating actions within related parties and tracking activities, alsoescalation process

/ Early Fault Analysis for Initiating Quick Corrective Measures

/ Analysis of suspicious CTS/CTQ parts/appliances and reporting.CTSE-fsb response and CTS Database Usage ( Entering values, Sending approval, Follow up/Track each single CTS notifications)

Your Profile

/ Bachelors degree of engineering or above

/ Minimum 3 years quality management experience in similar industry

/ Experience in quality management tools like FMEA, 8D, 6 Sigma

/ Advanced level of English in writing and speaking, German is an asset

/ Strong interpersonal communication and organization skills