Information Security Administrator

Citibank

• Minimum 2+ years’ experience either in an Information Security Administration environment or related field with customer service experience in data management
• Experienced on database administration
• Minimum High School Degree, however Bachelor's degree is an advantage

• Understands effective interpersonal techniques
• Good command of English language (both verbal and written)
• Strong communications skills
• Analytical and detail oriented

• Demonstrate knowledge of formulas and tools within Microsoft applications and use them competently
• Understands Project Management principles. Able to constructively participate in e2e projects.  Able to lead small projects
• Interprets the principle of Information Security concepts and policies, develops and implements into day-to-day work. Ability to explain basic principles behind IS policies and guidelines
• Understands decision making process. Seeks some input from others. Aware of all risks associated with own work and team. Able to comprehend most risks in decision making. Involved in making mid- level decisions
• Understands why the organization needs to change to remain competitive. Understands change theory and how to manage resistance. Promotes the positive outcome of the change initiative

İŞ TANIMI

• Perform complex ID provisioning such as developer, bulk and Admin IDs and basic Functional ID related processes. (Both application and database level)
• Handle complex escalations, problems independently by utilizing key information security administration practices, policies and providing excellent customer service. Assist and participate in severity escalation management
• Assist the team on compliance calls, meeting with Audit. Collect and analyze evidence (deliverables) with internal/external compliance and auditing agencies / officials
• Process entitlement, compliance review requests and/or incident/change management handling within established support thresholds, including bulk requests and housekeeping tasks
• Creates, maintains and performs annual review of Process Control Manual documents associated with specific systems assigned
• Ensure adherence to pre-assigned SLO requirements for designated requests at a personal and team level
• Conduct Information Security Administration Repository Inventory maintenance
• Checks and reviews implementation of already established security procedures within the framework of specific system assignments, focusing on the full scope of requirements for simple thru complex, multi-tiered applications. Responsible for the service/compliance quality and accuracy
• Utilize key information security administration tools
• Maintain excellent availability to achieve strong results
• Effectively utilizes Talent Management process (i.e. trainings, goal setup etc.) and system. Knows how to develop and implement an effective IDP (Individual Development Plan)
• Providing coaching to other team members.  Assists in development of others. Understands effective team skills and applies them