warning
İlan yayından kaldırılmıştır

Customer Service Officer

CMA CGM DENİZ ACENTELİĞİ A.Ş.

İstanbul(Avr.)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Staff

Department

Customer Relations

Customer Relations

Application Count

999+ application

Job Type

Full-Time

Position Level

Staff

Application Count

999+ application

Department

Customer Relations

Kariyer Image

QUALIFICATIONS AND JOB DESCRIPTION

QUALIFICATIONS AND JOB DESCRIPTION


Founded in Marseille in 1978 by Jacques Saadé, the CMA CGM Group is a leading worldwide shipping group.
Now headed by Rodolphe Saadé, from its base in Marseille, the CMA CGM Group is present in more than 160 countries through its network of over 755 agencies, withmore than 30,000 employees worldwide(4,500 in France).

With a young and diversified fleet of 504 vessels, the CMA CGM Group serves over 420 of the world's 521 commercial ports. Through more than 200 shipping lines, the company operates on every one of the world's seas. Its global presence and efficient ships like the CMA CGM BOUGAINVILLE enabled the CMA CGM Group to transport a volume of 18.95 million TEUs last year.

CMA CGM, Turkey - an agency 100% owned by CMA-CGM Group, is staffed with knowledgeable and motivated industry professionals who work closely with its customers to provide them with the best possible service and high quality transport of their cargo. As a result of expanding our organization in the field of “Customer Care ” , we are currently looking for  young, talented and committed CUSTOMER SERVICE OFFICER to join our  fast growing and challenging organization.

 

The successful candidate should satisfy the following requirements:   

 
  • University degree, preferably in Logistics field
  • Minimum 2 - 3 years work experience in a similar position, preferably in a  logistics company
  • Fluency in written and spoken English is a must
  • Excellent in problem solving, and team-working
  • Finding mutual solutions, being both business & customer oriented
  • Strong interpersonal and communication skills
  • Good in Microsoft Office applications,  especially in Excel
  • Military service completed for male candidates
  • Locates in Istanbul



JOB DESCRIPTION


  • Be the first and only point of contact for customers for all shipment related matters and act as an intermediary between the customer and other departments of the company
  • Such as follow up of missing SI / Customs declaration / VGM or any other necessary formalities, checking return invoices / rate discrepancies
  • Communicate all necessary information to clients regarding vessel schedules and possible changes
  • Manage Precarriage organization , COD requests
  • Support  Customer on General problems ,manage client claims , complaints and litigations

Preferred Candidate

No experience preference
Associate Degree(Graduate), Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate)
Completed, Exempt

Müşteri Servis Temsilcisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Müşteri Servis Temsilcisi İş İlanları

Transportation / Maritime transport

Hakkımızda

About CMA CGM Led by Rodolphe Saadé, the CMA CGM Group is a world leader in shipping and logistics. Its 502 vessels serve more than 420 ports on

Şirket Sayfasına Git
Şirketin Aydınlatma Metni

CMA CGM Deniz Acenteliği A.Ş. olarak, sizin güvenliğinizi göz önünde bulundurarak, başta özel hayatı

Detaylı Bilgi
Yan Haklar

Özel Sağlık Sigortası, Servis, Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Hayat Sigortası.

Müşteri Servis Temsilcisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Müşteri Servis Temsilcisi İş İlanları