Technical Service Engineer

Coca-Cola CCI

Main Responsibilities

• Leading Technical Services people’s development and trainings. Assess development areas, training needs, and support all operations to accomplish.
• Ensuring the processes (field services, refurbishment, equipment transfers, warehousing) are done in the standart in accordance to the Sales & Marketing Equipments policy in the region.
• Ensuring incoming inspections of new procured equipments are done.
• Management of the equipment and spare part stocks of the region.
• Doing the technical follow up and management of technical service region 3rd parties during the contract preparing periods and operating periods.
• Planning and managing of region opex, capex and head count. Creating the related procurement requests and follow up these procurement items.
• Visiting 3rd parties, distributors, customers to understand expactations to improve the processes and to increase the distributor/customer/consumer satisfaction.
• Organizing technical trainings for CCI employees, distributors, 3rd parties, customers and giving the trainings if needed.
• Making all the region technical service reports prepared  and ensuring they are shared with all related departments. Improving the reported KPIs by making analysis.
• Doing improvement and development projects for him/herself, for the processes and for his/her team.
• Backing up the other regions management, and if needed managing the other reigions next to his/her region for a limited period.

Capabilities

• University degree
• Minimum 3 years total professional experience
• Minimum 3 years functional and sector experience
• Having knowledge about cooling systems
• Able to ensure collaboration between functions
• High communication and presentation skills
• Upper Intermediate level of English
• MS Office Programs
• SAP knowledge is a plus
• Having driving license
• Located/willing to allocate in İzmir
• Having no restriction to travel

'We're an equal opportunity employer. All applicants will be considered for employment without attention to race, sex, color, national or social origin, ethnicity, religion, age, pregnancy, disability, sexual orientation, gender expression or political opinion."