QUALIFICATIONS

QUALIFICATIONS
Conduent is the world’s largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.
 
Whether its digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at Conduent.com 

Advisor for our Customer Care Support
For our location in Istanbul – Ümraniye we are looking for committed employees for our Customer Care Support Department for the Turkish market,for one of the world's most leading smartphone manufacturer.

JOB DESCRIPTION

Requirements
As an Advisor;
  • You will be the first point of contact for incoming calls from the customers
  • You will be responsible for handling the customers and solving their problems
  • You will provide high level of service to our customers and try to exceed their expectations during each call
Qualifications
  • High School or Vocational School or University Graduate
  • Native level of Turkish and good command of English
  • Logical thinking ability and customer oriented mind set
  • Ability to work within a team
  • Flexibility to work in shift plans (08:00-20:00)
  • Excellent verbal and written communication skills
  • Good command of MS Office applications
  • No military obligation for male candidates

Preferred Candidate

Position Information

Firma Sektörü:

Telekomünikasyon, Hizmet , Çağrı Merkezi Hizmetleri

Çalışma Şekli:

Haftaiçi 08.00 - 18.00

Sosyal / Yan Haklar:

Servis
Kreş
Yemek Kartı (Ticket, Multinet, Sodexo vb.)
Prim
Yemekhane
Bireysel Emeklilik

Çalışan Profili:

Beyaz Yaka: 1000-1499
Mavi Yaka: 25-49