Reservation Agent

D Maris Bay

We as D Maris Bay; feel responsible and committed to create a working environment that is challenging, satisfying and fun, so we can retain and motivate excellent people during their long term careers with D Maris Bay.

We are looking for a Reservation Agent who must possess;

• A Bachelor degree in Tourism Hotel Management
• At least one year experience in the field.
• Fluent level of English language and Russian language are required to carry out the work and follow any developments related to the job.
• Advanced skills in various computer software and Opera knowledge.
• Strong interpersonal and communication skills with the ability to build trust, cooperate and relate well with all departments within the hotel, guests, and all external companies.
• Team player qualities.
• Effective management of time and ability to work under high pressure.
• Excellent organizational skills
• Ability to handle multiple tasks
• Self-motivated
• Residential permit is required for non-citizen candidates.

Job Description

• Execute all varieties of direct and ask & sale agency bookings.
• Register direct sale reservations and agency reservations in hotel program.
• Execute the sale of car- and air transfer, including organizing them.
• Identify guests’ reservation needs and determine appropriate room type.
• Follow sales techniques to maximize revenue.
• Handles all special requests appropriately.