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Muğla(Fethiye)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

High Level Manager

Department

Tourism / Hospitality

Tourism / Hospitality

Application Count

201 application

Job Type

Full-Time

Position Level

High Level Manager

Application Count

201 application

Department

Tourism / Hospitality

QUALIFICATIONS AND JOB DESCRIPTION

Doğuş Hospitality & Retail is a pioneer in the sector with its owned and operated hotels serving with international standards. Strengthening its position with global cooperations, the Group continues to create value for Turkey. 


D-Resort Göcek is looking for an energetic ‘Director of Food & Beverage’ with the following criterias;

 

·         University degree from reputable university, preferably in Business Administration, Hotel or Tourism Management

·         At least five or more years of hotel management or tourism sector experience with at least 3 years in managerial position

·         Excellent communication skills both verbal and written in English

·         Advanced knowledge in Micros, Opera & MS Office Programs

·         Strong understanding of new technologies

·         Excellent attention to detail, creative and innovative

·         Strong leadership skills, commercial mind-set and strategic thinking skills

·         Excellent communication and organizational skills

·         Ability to adapt to constantly changing Market conditions

·         Confident, persuasive and networks with others

·         Positive and proactive attitude

·         Proven record of success in Food & Beverage

MAIN RESPONSIBILITIES

·         Set an example by reporting to duty punctually wearing business attire according to the hotels dress code & D-Resort grooming standards

·         Maintaining a high standard of personal appearance and hygiene at all times

·         Provide a professional and courteous service at all times and ensure that all employees follow the example

·         Be knowledgeable of all services and products offered by the hotel

·         Have a thorough knowledge and understanding of all food & beverage products and services

·         Prepare/consolidate the yearly budget for the department in cooperation with the Finance Department

·         Prepare the monthly income statement for each outlet and the department as a whole, hold the monthly performance meeting with the Outlet Management

·         Attend and actively contribute to all relevant staff meetings and hotel trainings

·         Conduct daily operations briefings with the Executive Chef

·         Conduct daily or weekly Food & Beverage meetings

·         Take the necessary disciplinary actions, when needed, in accordance with regulations/legislations

·         Ensure all departmental operations manuals are prepared and updated annually

·         Source the best available products, constantly aim to improve quality, communicate about the products both internally and externally

·         Establish good partnerships with suppliers and involve them in activities that will strengthen working relationships, e.g. invite them to the hotel

·         Monitor and constantly improve quality and guest satisfaction with the given tools (Review Pro/Customer Satisfaction Survey)

·         Handle guest complaints in prompt and courteous manner

·         Oversee every service frequently (breakfast, lunch, dinner, room service, bar)

·         Prepare a yearly marketing plan for the department in cooperation with the Sales & Marketing Department including a competitor analysis and a revision of global trends

·         Conduct the competitor analysis through on-site inspections to assess the local food & beverage offering of hotel outlets

·         Analyse the global trends by reviewing print and web based media and attend local/regional trade shows and gastranomic events

·         Maintain an active relationship with the D-Resorts Brand Experience Team in regards to hotel’s Food & Beverage outlets and events

·         Ensure that all Outlet Managers are fully aware of market needs and trends and that their product and service meet the demands

·         Coordinate with the Chef to ensure that employees are educated and aware of seasonal  and new products on the market

·         Develop departmental trainers, assign training responsibilities and meet with the trainers on a monthly basis

·         Ensure that each Outlet Manager plans and implements effective outlet specific training programs

·         Assume Executive duties as assigned by the Hotel Director in accordance with the hotel’s duty manager roster
Respond to any changes within the Food & Beverage department as dictated by the hotel management

·         In charge of working together with third partıes brand owners within the brand standards of D-Resort Göcek

·         Responsıble of coordınatıng musıc & entertaınment calendar wıth Marketıng & Consultıng company

·         In charge of F&B development concepts and re structurıng of areas such as Restaurants/ Bars/ Lounge areas

·         Implement corporate policies, procedures, guidelines, traditions and initiatives

·         Additional responsibilities and tasks can be added at any time according to the needs of the business nature of the hotel

 


Preferred Candidate

More than 5 years of experience
Bachelor’s(Graduate), Master’s(Graduate)
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

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