Export Sales Support Specialist

DALGAKIRAN MAK. SAN. A.Ş.

Dalgakiran Group Company is seeking for an Export Sales Support Specialist for its Global Sales Company.

University degree, preferably Master’s Degree,
Excellent command of written & oral English Second language is an asset,
4+ years experience supporting at the executive level preferably in an international company
Strong organizational and time management skills with attention to details
Well developed interpersonal skills: ability to interact with wide range of individuals at all levels and establish good relationships
Able to handle multiple tasks with efficient, accurate and initiative working methods and reprioritise tasks continually with an effective follow-up
Able to adapt to new situations and work independently with little or no supervision
Proactive, extrovert, flexible and open-minded personality with high team spiritanden joys challenge  

İŞ TANIMI

Responsible for all office & service administration, including order tracking,shipments,customs clearing, invoicing, receivables, overdue follow-ups, etc. and managing all necessary documentation with the third party companies, such as suppliers, customers, banks, accountants, customs agency etc
Provides customer support through diligent telephone follow-up to maximize customer satisfaction
As part of a  flexible team to assist another areas of sales business as required due to holidays/absenteeism/work load
Resolves customer complaints by investigating problems; developing solutions; preparing reports,
Keeps management informed by submitting activity and results reports, such as weekly work plans, and monthly and annual analyses,
Supporting Managing Director in daily business by releasing him / her from administrative work to enable the focus on the core  business
Play an active role in follow up on the company projects,provide schedule and meeting management, maintain calendars, monitor and process e-mails,budget planning and management,prepare supporting 
documents for meetings such as Power Point presentations as well as coordinate and actively collaborate with other departments.
Organize meetings, workshops, telephone and video conferences, attending to management team meetings, preparing minutes and following up action items,
Responsible for office management issues and will support export sales department in administrative matters.