After Sales Operation Specialist

DeFacto Perakende Ticaret Anonim Şirketi

World of added values – DeFacto!

A Happiness Team which care about, solely work for your happiness… In other words +1 happiness!

A healthy life with a permanent sports trainer, fitness center and a quality life consultant… In other words +1 health!

If qualifications and basic functions we are looking for suit you, then come and Join DeFacto, come and bring +1 value to your life as well as ours and let’s Sprint to Future together!

QUALIFICATIONS:
 

• • Having a Bachelor’s degree, 
• Minimum1 year of experience in payment systems or fraud, 
• Have a good command of English, 
• Analytical thinking skills, practical and solution oriented, 
• Preapring reports regulary 
• Advanced problem solving skills • Advanced communication skills,
  

 BASIC FUNCTIONS:

FOR CIS, MENA, TURKEY ONLINE SITES; 

• Monitoring and analyzing suspicious transactions on the system, 
• Investigating fraudulent transactions that may occur through credit cards, Virtual Pos, ECommerce and taking necessary actions, 
• Following and responding to bank expenditure objection processes, 
• To follow and respond to the expenditure objection processes from the Law, 
•  Payment method processes and project tracking. 
• Analyzing and reporting suspicious transaction reports. 
• To follow up fraud developments and projects when necessary, 
• Reviewing the relevant reports, making analyzes and revising the rules when necessary