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Customer Services Specialist

Delta Greentech

İstanbul(Asya)(Ümraniye)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Logistics

Logistics

Application Count

66 application

Job Type

Full-Time

Position Level

Specialist

Application Count

66 application

Department

Logistics

QUALIFICATIONS AND JOB DESCRIPTION

Qualifications:


· Bachelor’s degree in science or engineering.

· Min.3 years working experience in Customer Service and Supply Chain multi-functions (3PL Management, Transportation Management, Supplier Management etc.) preferably in an international company.

· Preferably 2-3 years’ working experience in sales department with logistic knowledge.

· Bachelor level education or equivalent in experience

· Advanced knowledge on MS Excel and PowerPoint

· Excellent command of English is required.

· Must have good problem-solving skills, work independently, stress resistant, be a team player, able to work in a fast-moving environment and have a friendly, helpful personality.

· Good administration & organizational skills.

  • Work accurately and timely
  • Military service should be completed for male candidates



The main responsibilities are:

  • Receive, check and process customer orders to SAP, check/confirm delivery date
  • Monitor customer order backlog and pro-actively initiate expedites with the objective to meet Customer Requested Delivery date.
  • Manage customer forecast, analyze forecast demand against actual orders, and coordinate relevant actions with supply chain, sales and customer.
  • Create shipment in SAP and release to warehouse, coordinate with warehouse for shipment issue. Prepare shipping document
  • Co-ordination of any special shipping arrangement with warehouse/transportation company and SCM team
  • Issue invoice and proforma invoice. Review AR/ follow up overdue invoice,
  • Support customers inquiries (availabilities, price, product information etc.), create and maintain customer master data, maintain/update customer price data in SAP, build and maintain a good relationship with customers,
  • Maintain material master data, set up new product, maintain price etc.
  • Demand management: forecast analysis/review, safety stock review, monitor/maintain stock level etc.
  • Issue purchase order, update delivery date, monitor inbound schedule, prepare import document, monitor vendor performance, resolve customs issue etc.
  • Managing all customs procedures for different product groups and overseas shipments from different locations.



Preferred Candidate

More than 3 years of experience
Bachelor’s(Graduate), Master’s(Graduate)
Completed
English(Reading : Good, Writing : Good, Speaking : Good)

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Export Customer Services Specialist İş İlanları

Electric& Electronic equipment / Automation

Hakkımızda

Delta, founded in 1971, is a global leader in power and thermal management solutions and a major player in several product segments such as industri

Şirket Sayfasına Git

Export Customer Services Specialist pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Export Customer Services Specialist İş İlanları