First Line Support Specialist

Demirören Medya Grubu

Demirören Technology Company is a growing tech company with young and dynamic talents. We create an environment and offer growing opportunities to young talents to expand their abilities while experiencing agile solutions.

Technological innovation is the key to our success.To get there, we need exceptionally talented, bright, and driven people.

We are looking for a First Line Support Specialist. If you'd like to help us contributing to this success, this is your chance to make history. We are looking for a dynamic, organized self-starter to join our First Line Support team..

Qualifications

• Bachelor’s Degree preferably in Engineering or related fields
• Analytical and result-oriented
• Advanced level of MS Office programs
• Knowledge of Linux/Unix, Shell Script, SQL
• Able to working with shifts
• Completed military service (for male candidates)

Job Description

• Providing 1st level support to the Central Betting System and to the application to eliminate problems
• Writing and integrating the necessary scripts for automatic monitoring of the system 7/24 and reports to be automatically from the system
• Ensuring that the demands transmitted from authority are met
• Operating the live and test environments of the applications
• Testing and reporting on new application and development versions
• Preparing test scenarios, making configuration changes and ensuring their continuity to increase the performance of applications
• Performing the integration between the Central Betting System and the Electronic platform
• Adding and deleting retailers to the system
• Responsible for the technical processes in the terminals. It manages the tracking of the problems between the central betting system and the terminal, the processes, and tests of the new version uploading to the terminals