Support Manager

DCT Solutions

Dental Centre Turkey - Support Manager

Job Definition

Dental Centre Turkey has years of experience in helping patients get the best possible treatment at the best possible price by travelling to Turkey for their dental treatment. We are looking for new team members to take part in the support process of the patient matters. The main responsibilities of this role include handling patient requests, recording and processing the patient data, using all resources and communication channels to find the actuality of events in order to determine how best to provide a resolution.

Qualifications

We are looking to recruit the suitable candidates who,

- have highly analytical thinking skills

- have effective verbal communication skills in English

- have excellent written English

- have a questioning mind to conduct research and investigation

- have good knowledge of using Outlook, Word and Excel

- have effective skills in using social media

- have active listening and positive customer service skills

- have professionalism and organisational capabilities

- have good interpersonal skills and self-confidence

- have multi-task working capabilities

A good salary and benefits is offered for the right candidate.