Road Freight Operations Specialist

DHL Global Forwarding Taşımacılık A.Ş.

Qualifications & Key Requirements

• Managing Ground Freight operations in Turkey,
• Taking the end-to-end operational responsibility for owned files (including Cargowise1 system entries, documentational archiving, invoicing and controlling the cost/revenue items, Minimizing sick files, Timestamps Completeness & Timeliness)
• Ensure accurate and timely movement of freight and information among all stakeholders.
• To analyze customer's needs and expectations and offer suitable solutions.
  
• Developing relationships with customers and subcontractors
  
• Interacts with Pricing, Finance, Sales and other related cross function when required.
  
• Extensive knowledge of both Ground Freight Export and Import operations
  
• Bachelor's degree
  
• Minimum 3 years of experience in Ground Freight business
  
• Ability to communicate effectively with all levels of operations
  
• Strong knowledge of Microsoft Office applications, especially Excel
  
• Fluent both in written and spoken English
  
• Self-confident and ability to maintain strong relationships
  
• Customer focused, excellent team player.
  
• Delicate, careful and solution focused.
  
• No military service obligation for male candidates.
  
• Ability to work with flexible working hours if needed