Transport Planner (French Speaker)

DHL Lojistik Hizmetleri A.S.

Qualifications:

• Minimum advanced level in English and French, both verbal and writing is a must and minimum upper intermediate level in French
• At least 1 year experience logistics or supply chain
• Problem solving and crisis management in critical daily issues
• Microsoft Office programs knowledge
• High customer focus and teamwork spirit
• Analytical and problem solving oriented
• Systematic and regular work discipline, strong ability to follow
• Strong communication skills
• Customer-oriented, capable of taking initiative when necessary

Job Description:

• Planning the order in given time window to prevent any delay on delivery
• Ensuring an efficient and proactive communication with related parties
• Contacting the final customer to request a booking for delivery if needed.
• Following the delivery process
• Communicate with customers in order to solve issues about deliveries
• Defining and contributing to increase operational performance by generating/implementing projects, ideas and solution
• Maintain OTM updated with the latest operational data and costs.
• Supports returns and refusals process from customers to DC
• Building and managing the relationship with Customer's Local Contacts; DC Team and Customer Service Team