Night Duty Manager - Divan İstanbul City

Divan

Divan İstanbul is looking for a Night Duty Manager.
 

• Fluency in English, second language would be preferable
• Monitoring Property Operations.
• Directs, monitors, and assists all overnight staff.
• Ability to focus attention on guest needs, remaining calm and courteous
• Ability to focus attention on details and be able to organize, prioritize and follow up
• Knowledge of computers, Opera knowledge is needed
• Good team player, working well with other departments and coworkers
• Ability to promote positive relationship with all guests
• Monitors and ensures compliance with all Guidelines to Operations.
• Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.
• Ensures employees understand customer service expectations and parameters.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Performs all duties at the Front Desk if/as necessary.
• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.