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Customer Relationship Management Assistant Manager

DOĞUŞ OTOMOTİV SERVİS VE TİCARET A.Ş.

İstanbul(Avr.), Kocaeli(Çayırova), İstanbul(Asya)

İş Yerinde

İş Yerinde

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Orta düzey yönetici

Departman

Pazarlama

Pazarlama

Başvuru Sayısı

185 başvuru

Çalışma Şekli

Tam Zamanlı

Pozisyon Seviyesi

Orta düzey yönetici

Başvuru Sayısı

185 başvuru

Departman

Pazarlama

GENEL NİTELİKLER VE İŞ TANIMI

We are currently looking for a Customer Relationship Management (CRM) Assistant Manager to join Doğuş Otomotiv Scania Marketing team!


The candidates should have the following qualifications:


  • At least 5 years of experience in the automotive industry or Customer Relations (CRM),
  • Strong analytical direction,
  • Experienced in process automation,
  • Previously worked in the connected car or any connected service industry,
  • Fluent and advanced in English,
  • Proficient in MS Office applications,
  • To be able to work in agile methodology,
  • Active driving.

  • To ensure the management of all projects for the customer (increasing data quality, reducing access costs, increasing satisfaction and loyalty, etc.) and developing projects in related fields,
  • Analysis and development of customer experience processes and applications according to evolving needs and customer expectations,
  • Analyzing customer needs and behaviors, planning and managing loyalty programs using data mining models,
  • To monitor and report KPIs for customers,
  • To carry out and control Market Research processes,
  • To support and contribute to the establishment and development of systems for project management, infrastructure, mobile application, website, social media monitoring,
  • Lead management and managing infrastructure projects.

Aday Kriterleri

Tecrübeli / Tecrübesiz
Üniversite(Mezun)
Hakkımızda

İş planlarını “beklentilerin üzerinde yaratıcı hizmet” vizyonuyla oluşturan Doğuş Otomotiv, kurumsal stratejisini “müşteri memnuniyeti odaklı çalışma”

Şirket Sayfasına Git
Yan Haklar

Özel Sağlık Sigortası, Servis, Yemekhane, Hayat Sigortası.