Housekeeping Manager

Doğuş Turizm Grubu

We are currently seeking for passionate and dynamic guest focused Housekeeping Manager who pride themselves on her/his ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As an Housekeeping Manager, you are responsible to assist the Director Of Rooms in the daily operation of the Housekeeping Department and guide and develop a committed the team to ensure the impeccable Six Star Diamond Award winning D Maris Bay standards are met in all areas. The role involves bringing all the knowledge and LQA standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as:

• Inspect work to ensure proper standards of cleanliness and revise work schedules depending on the operation and occupancy
• Supervise periodic cleaning tasks and ensure proper records are kept, inspect rooms and public areas and point out areas for improvement
• Recommend rooms that need cleaning or maintenance in coordination with Technic and Front Office
• Coordinate repairs and maintenance with Technic and ensure that proper records are kept for rooms as in a Room History record
• Determine discards of linen, towels, blankets and all other worn out items and recommend new purchases as and when needed
• Ensure that uniforms are proper and order new uniforms as and when needed
• Keep an open channel of communication with subordinates and superiors on a daily basis

COMPETENCIES

You should be a college / university degree graduate with at least three years previous management experiences within the Housekeeping Department of a hotel or Cruise ship. Technically you will have in both written and spoken English , whereby knowledge of Opera with administration and organizational computer literacy skills are an essential.

The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self-motivator, flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies:

• Understanding the Business
• Influencing Outcomes
• Planning for Business
• Team Building
• Valuing Diversity
• Leading People
• Adaptability
• Drive for Results
• Customer Focus
• Managing Operations