Daha iyi bir deneyim için uygulamada aç

keyboard_arrow_down

Customer Service Specialist

DÖHLER GIDA

Ankara, Bursa, İstanbul(Avr.), İzmir, Kocaeli, İstanbul(Asya)

Remote

Remote

3 gün önce güncellendi

Job Type

Full-Time

Position Level

Specialist

Department

Other

Other

Application Count

999+ application

Job Type

Full-Time

Position Level

Specialist

Application Count

999+ application

Department

Other

Kariyer Image

QUALIFICATIONS AND JOB DESCRIPTION

Döhler is a global producer, marketer and provider of technology-driven natural ingredients, ingredient systems and integrated solutions for the food and beverage industry. We provide its customers with a wide product range including natural flavours, natural colours and textures as well as healthy and functional ingredients for foods and beverages. Join Döhler and contribute with your vision and ideas to drive major projects. We are looking for talents who are committed to our ultimate customer focus and who are ready to deliver their best performance in a thriving environment.

Döhler Turkey is looking for a "Customer Service Specialist" with the following qualifications;

 

Your Role


  • Being responsible for all customer service tasks & responsibilities and sales operations for domestic sales and partly export sales based the customers interested,
  • Working closely with sales, planning, logistic, quality, finance and production departments regarding all customer-related issues,
  • Creating customer notifications, follow up the process and setting CS completion in SAP,
  • Being responsible for the process of sample, offer, contract, order etc,
  • Managing customer master data,
  • Creating Workflows for customer or group requests (MSDS, specifications, questionnaires etc.),
  • Implementing continuous monitoring and compliance with contracts, validities, order quantities and deliveries,
  • Being in touch with the planning and sales team about customer forecasts,
  • Follow up overdue payments.
  • Being main responsible for processes optimization and task optimizations, system developments.
  • Working in cooperation with supply chain and commercial team and building a strong relationship
  • Contribute to CM1 figures
  • Tracking of shipments to be sure the goods are delivered to the customer on time without any problem
  • Location; Remote. In the future, it may be required to reside in İstanbul.

Your Profile


  •  Bachelor's Degree in Chemistry, Chemical or Food Engineering or closely related field, 
  •  Min. 3 years of experience in customer service and sales operations (food & beverage market experience is preferred), 
  •  Good knowledge of MS Office and SAP, 
  •  Excellent verbal and written skills in English, 
  •  Good team player, strong communication skills, 
  •  Analytical thinking with innovative point of view, high problem solving skill,
  •  The ability to work under pressure and stress,
  •  Willing to take initiative and responsibility, 
  •  No military obligation for male candidates.
  •  Remote working experience is preferred

Your Benefits


  • A various and highly responsible field of activities at an innovative and growing company.
  • Exciting challenges involving Döhler’s very broad product portfolio.
  • A customer and service-oriented working environment with plenty of freedom for ownership and for personal initiatives.
  • Flat hierarchies, efficient teams and short decision processes within a family-owned business.
  • A challenging job with an international orientation.
  • State-of-the-art technologies with a strong focus on digitalization.

Preferred Candidate

More than 3 years of experience
Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
Completed, Exempt

Satış Operasyon Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Satış Operasyon Uzmanı Satış Operasyon Uzmanı Maaşları Satış Operasyon Uzmanı Nasıl Olunur? Satış Operasyon Uzmanı Nedir? Satış Operasyon Uzmanı İş İlanları
Hakkımızda

Döhler is one of the world’s leading producers, marketers and suppliers of natural ingredients, ingredient systems and integrated solutions for the food and beverage industry. Using nature and innovative technologies as our starting point, we always go one step further to create real added value for customers and consumers. This standard is reflected in our promise: We bring ideas to life. - Döhler, yiyecek ve içecek endüstrisi için doğal içerikler, içerik sistemleri ve entegre çözümler sağlamada dünyanın önde gelen üretici, pazarlamacı ve tedarikçilerden birisidir. Doğayı ve yenilikçi teknolojileri başlangıç noktamız olarak kullanarak, müşteriler ve tüketiciler için gerçek katma değer yaratmak amacıyla her zaman bir adım daha ileri gidiyoruz. Bu standart verdiğimiz söze yansır: Hayata Yeni Fikirler Katarız.

Döhler is one of the world’s leading producers, marketers and suppliers of natural ingredients, ingredient systems and integrated solutions for the food and beverage industry. Using nature and innovative technologies as our starting point, we always go one step further to create real added value for customers and consumers. This standard is reflected in our promise: We bring ideas to life. - Döhler, yiyecek ve içecek endüstrisi için doğal içerikler, içerik sistemleri ve entegre çözümler sağlamada dünyanın önde gelen üretici, pazarlamacı ve tedarikçilerden birisidir. Doğayı ve yenilikçi teknolojileri başlangıç noktamız olarak kullanarak, müşteriler ve tüketiciler için gerçek katma değer yaratmak amacıyla her zaman bir adım daha ileri gidiyoruz. Bu standart verdiğimiz söze yansır: Hayata Yeni Fikirler Katarız.

Şirket Sayfasına Git
Yan Haklar

Özel Sağlık Sigortası, Yemek Kartı (Ticket, Multinet, Sodexo vb.), Prim, Kaza Sigortası.

İlgini Çekebilecek İlanlar

Satış Operasyon Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Satış Operasyon Uzmanı Satış Operasyon Uzmanı Maaşları Satış Operasyon Uzmanı Nasıl Olunur? Satış Operasyon Uzmanı Nedir? Satış Operasyon Uzmanı İş İlanları