Customer Service Agent

ECOLAB TEMİZLEME SİSTEMLERİ LTD.ŞTİ.

Join Ecolab’s Supply Chain team as Customer Service Agent in Istanbul and help make the world cleaner, safer and healthier. We’re growing and need talented people like you to help us continue to protect the world’s most vital resources.

What’s in it For You:

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do:

• Saving customer orders to the system
• Tracking customer credit limits and open order balances
• Keeping customer master data up-to-date
• Tracking and recording customer complaints in the system
• Tracking customer returns
• Creation of e-invoices
• Compliance with procedural instructions and instructions
• Providing operational support to customer service and logistics teams under the supply chain department, where necessary

Minimum Qualifications:

• Have 2 – 3 years experience in order picking / order entry processes
• Have knowledge in the billing process
• Good use of office tools
• MS Office knowledge
• Have good communication skills
• Dynamic and highly motivated, prone to teamwork
• English language is a plus

Our Commitment to Diversity and Inclusion

At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.