Sales Support Specialist

Ertek Kimya Ticaret ve Sanayi A.Ş.

QUALIFICATIONS AND JOB DESCRIPTION

Ertek Chemicals is an Istanbul/ Turkey origin chemical blender and supplier company specialized in marine cleaning chemicals and water treatment chemicals. As the customer’s first choice of marine chemicals manufacturer, Ertek Chemicals’ success is built on its industry insight shaped by accumulated experience in the Turkish market and responsiveness to its customers’ expectations.

Leading Turkish marine chemicals industry by state-of-the-art research and development practices, we offer our clients a wide variety of products covering cargo hold & IMO approved tank cleaning chemicals, water treatment & fuel oil treatment and maintenance chemicals. Through technical mastery and dedicated to customer satisfaction, every single Ertek chemical is a product of a lasting partnership with each one of its customers.

Our mission is to provide worldwide service with high performance & quality.

QUALIFICATIONS

We seek for a Sales & Operations Specialist/Executive, who has below qualifications, in Tuzla / Istanbul location;

• Bachelor degree in engineering (preferably chemical engineering) or chemistry
• Preferably experience in sales/ operations activities
• Fluency both in written and verbal English
• Advanced communication skills
• Advanced knowledge of MS Office applications
• Strategic planning, coordinating and problem-solving abilities
• An outgoing, analytical and dynamic personality 
• Flexible, co-operative, team worker, result oriented and self-motivated
• No military obligation for male candidates

JOB DESCRIPTION

• Responsible for organizing sales operations, pre and after sales in a company which manufactures mainly marine cleaning and water treatment chemicals,
• Planning the delivery operations, coordinating with logistic department and following up them in order to deliver the orders to the costumers (generally to the ships) on time,
• Working as good solution and result oriented with costumers and business partners,
• Upon receiving customer inquiry, preparing technically and operationally comprehensive offers within the allowable time,
• Following closely the offers, negotiating with costumers on the terms and closing sales,
• Providing technical support and services to costumers or other staff members regarding the usage, operationsand maintenance of the products.
• Organizing the deliveries, receiving the complaints from the customers and communicating the results to the customer by taking the necessary actions.
• Reporting all sales/ operations activities to operations director.
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* 2 candidate will be accepted.

**First interview will be online.