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Application Specialist

Experis Turkey

İstanbul(Avr.)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Maintenance  / Repairs / Ins...

Maintenance  / Repairs /...

Application Count

181 application

Job Type

Full-Time

Position Level

Specialist

Application Count

181 application

Department

Maintenance  / Repairs / Insta...

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QUALIFICATIONS AND JOB DESCRIPTION

We are looking for a "Application Specialist " with the following qualifications for our global and multinational client operating in  biotechnology industry, one of the world's leading companies.


General Qualifications:

  • Bachelor's or Master’s degree in molecular biology or a related discipline. 
  • Minimum of 2 years of relevant industry experience (Field implementation and training specialist experience or related experience).
  • Proficiency with basic molecular biology techniques (i.e., pipetting, PCR, and qPCR) as well as nucleic acid extraction and analysis techniques (i.e., Nanodrop, DNA fragment analyzers, ddPCR, etc.).
  • Familiarity with and understanding of NGS platforms, specifically those utilizing the synthesis by sequencing technique, digital solutions.
  • Excellent presentation and communication skills.
  • Excellent teamwork and collaboration skills.
  • Located or can be located in İstanbul European Side
  • Customer support experience strongly preferred
  • Strong interpersonal and organizational skills
  • Willing to travel in Turkey and abroad

Job Description:

  •  Supporting company's products within the framework of the task distribution planned by the manager in the region it is affiliated with and in other regions when deemed necessary,
  • To provide training to company and Dealer personnel and laboratory staff on device and reagent use, 
  • To direct questions and requests from customers or dealers regarding the application of kits or devices in areas other than the instructions for use to the Medical Unit,
  •  Solving application-related problems in systems by telephone support, remote access or on-site visits,
  • To make periodic customer visits in order to monitor the performance of the systems and customer satisfaction,
  • Up-to-date reporting of the details of the activities (telephone support, training, problem solving, customer visits, etc.) to the CRM (Rexis etc.) software, preparing an Implementation Report for field activities,
  • To update the systems in the field in line with these notifications, by following the bulletins published on systems and reagents,
  • Examine, analyze and resolve application-related performance problems related to reagents.
  • To provide technical consultancy about our products
  • To ensure that the problematic reagents are duly replaced, charged and returned, and to arrange the necessary forms for this process,
  • Performing scheduled customer demos,
  • Participating in meetings, projects and workshops organized on matters related to the field of expertise when needed, and giving support.


Manpower, Türkiye İş Kurumu’ndan 18.8.2016 tarihli ve 6 no’lu Özel İstihdam Bürosu izin belgesi ve 3.6.2017 tarihli Geçici İş İlişkisi Yetki Belgesi sahibidir. İş arayanlardan hiçbir ad altında menfaat temin edilmez ve ücret alınmaz.

 

Preferred Candidate

2 - 4 years of experience
Bachelor’s(Graduate), Master’s(Graduate)
Completed
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)
Class B

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