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IT Service Management Specialist

Farmasi Kozmetik

İstanbul(Avr.), İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

IT

IT

Application Count

106 application

Job Type

Full-Time

Position Level

Specialist

Application Count

106 application

Department

IT

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QUALIFICATIONS AND JOB DESCRIPTION

Founded in the 1950s, Farmasi is Turkey's leading manufacturer and seller company in the categories of colored cosmetics, skin and personal care, household cleaning products and food supplements. Farmasi, which has exports to 125 countries, operates in 33 countries and is the 28th largest Direct Sales Company in the world

FARMASI X is a technology and software company affiliated to Farmasi Group serving in Turkey and 33 countries around the Globe. As a part of this team, if you want to sign big projects with new technologies and develop software, we will be happy to include you in our team. The working system is determined as Hybrid according to the preferences of the candidates

We are looking for a IT Service Management Specialist to be assigned to Farmasi X Istanbul.

 

 Responsibilities 

  • Implementing and execution of IT Service Management processes, software and tools to optimize IT service delivery and reduce costs
  • Conducting IT service quality assurance, monitoring and analyzing performance issues
  • Supporting IT governance and audit requirements
  • Communicate expectations and standards to IT and business partners on Change, Incident and Problem management processes and policies
  • Creating a knowledge base for internal projects and service management / delivery processes
  • Managing configuration and asset management processes
  • Develop internal improvement strategies for the supported teams    


Qualifications

  • Experience with Incident, Problem and/or Change Management as well as process improvement in a technology organization, or an equivalent combination of education and experience both within a process area and IT Service Management tools
  • Must have a strong knowledge of ITIL processes and project management experience
  • Extensive background in measurements of IT, services, deliverables and inputs
  • Must have ITIL v3/2011 Foundation certification, with preference for advanced Intermediate certification in ITIL's Service Operations / Delivery or Operational Support and Analysis certification

Preferred Candidate

2 - 5 years of experience
Bachelor’s(Graduate)
Completed

Bilgi Teknolojileri Servis Yönetimi Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Bilgi Teknolojileri Servis Yönetimi Uzmanı İş İlanları
Hakkımızda

FARMASİ KOZMETİK HAKKINDA Türkiye’nin lider doğrudan satış ve üretim firması Farmasi’nin temelleri 1950 yılında kendini bilime ve ilaç üretmeye

Şirket Sayfasına Git

Bilgi Teknolojileri Servis Yönetimi Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Bilgi Teknolojileri Servis Yönetimi Uzmanı İş İlanları