Customer Relations Assistant Specialist

Firma Bilgisi Gizli

QUALIFICATIONS AND JOB DESCRIPTION

GENERAL   QUALIFICATIONS:

-Bachelor's degree in Business Administration or other relevant departments

-4 years experience in customer relations area preferably in a multinational company

-Having excellent command of both written and spoken English

-Very good knowledge of MS Office Applications

-Adaptability to flexible working hours,

-Customer oriented and ability to represent the brand.

-No military obligation for male candidates

-Willing to travel

-Teamworking, analytical thinking, interpersonal and communication skills

-Customer obsessed at all times

-Flexibility towards both external and internal customers

-A good communicator to both external and internal customers

-Ability to handle a stressful working environment

-Support the administration of the company 

-A commitment to constantly improve the standards of the department service quality to customers

-Effective team-member

-Using problem solving discipline

-Willing to working in a fast changing environment

GENERAL DESCRIPTION OF THE JOB:

• To be the link between the customer and the company to support and maintain customer satisfaction.

• To secure the agreed service is provided to the customers