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İstanbul(Avr.)(Şişli)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Service Employee

Department

Front Desk

Front Desk

Application Count

559 application

Job Type

Full-Time

Position Level

Service Employee

Application Count

559 application

Department

Front Desk

QUALIFICATIONS AND JOB DESCRIPTION

We are currently seeking to recruit a Receptionist to join our team as Fraser Place Anthill Istanbul which is located in Şişli/Bomonti. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
  • Minimum 2 years experience in customer-focused hospitality industry
  • Thrives on taking responsibility and working in an empowered environment
  • Positive attitude and good communication skills
  • Focus on guest needs, problem solution 
  • Commitment to delivering a high level of customer service
  • Ability to work on your own and as a part of team
  • To be proactive and have flexibility
  • Ability to work under pressure
  • Excellent command of written and spoken English
  • Excellent command of MS Office applications and Opera PMS
  • Arabic is a plus


JOB DESCRIPTION

As Receptionist, you will provide reception services for guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:
  • Achieve positive outcomes from guest queries in a timely and efficient manner
  • Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required
  • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
  • Demonstrate a high level of customer service at all times
  • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
  • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
  • Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
  • Comply with hotel security, fire regulations and all heath and safety legislation
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems
  • Follow company brand standards

Preferred Candidate

More than 2 years of experience
Associate Degree(Student), Associate Degree(Graduate), Bachelor’s(Student), Bachelor’s(Graduate)
Completed
English(Reading : Good, Writing : Good, Speaking : Good)

Resepsiyonist pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Resepsiyonist Resepsiyonist Maaşları Resepsiyonist Nasıl Olunur? Resepsiyonist Nedir? Resepsiyonist İş İlanları

Tourism / Hotel and Accommodation Management

Hakkımızda

GELECEĞİ ŞEKİLLENDİREN GLOBAL BİR OYUNCU “Büyüme ve gelişmeyi sürekli kılarak sektörde ön sıralarda yer almak” vizyonuyla çıktığımız yolculukta 199

Şirket Sayfasına Git
Şirketin Aydınlatma Metni

ANT YAPI SANAYİ VE TİCARET ANONİM ŞİRKETİKİŞİSEL VERİLERİNİZİN İŞLENMESİYLE İLGİLİ AYDINLATMA VE RIZ

Detaylı Bilgi
Yan Haklar

Servis, Yemekhane.

Resepsiyonist pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Resepsiyonist Resepsiyonist Maaşları Resepsiyonist Nasıl Olunur? Resepsiyonist Nedir? Resepsiyonist İş İlanları