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Field Engineer, Izmir

General Electric

İzmir

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Specialist

Department

Maintenance  / Repairs / Ins...

Maintenance  / Repairs /...

Application Count

488 application

Job Type

Full-Time

Position Level

Specialist

Application Count

488 application

Department

Maintenance  / Repairs / Insta...

QUALIFICATIONS AND JOB DESCRIPTION

As a Field Service Engineer for Ultrasound and Life Care Solutions, you’ll perform preventative maintenance, installations, troubleshooting, and repairs on our life-changing medical equipment. It’s a role that will see you going out on the road to visit customers on site, resolving any issues and providing the kind of exceptional service that will ensure we achieve optimal customer satisfaction. It’s vital work – your expertise will be invaluable when it comes to making sure patients have access to the best possible care.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Roles and Responsibilities

  • Basic troubleshooting, installation, maintenance and service repair needs on designated equipment. 
  • Completing Preventative Maintenance and Field Modification Instructions.
  •  Ordering and managing repair parts cycle times.
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
  • Maintaining tools and test equipment properly and ensuring they are calibrated.
  • Meeting Health and Human Services, Environment Health and Safety and/or other applicable regulatory requirements.
  • Managing vendors’ service delivery processes in compliance with GE Healthcare policies.
  • Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.
  • Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
  • Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.
  • May include training of clinical staff on designated equipment. 

Required Qualifications:

  • Experience interfacing with both internal team members and external customers as part of a solution based service process.
  • Experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment.
  • Experience troubleshooting and responding to customer concerns.

Preferred Qualifications:

  • Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner
  • Change agent and process oriented.
  • Leading & Relating to Others: Establishes good relationships with customers and staff. Builds wide and effective networks of contacts inside and outside the organization.  Relates well to people at all levels.  Manages conflict.
  • Shares Expertise: Applies specialist and detailed technical expertise.  Develops job knowledge and expertise through continual professional development.  Shares expertise and knowledge with others.  Uses technology to achieve work objectives.  Demonstrates an understanding of different organizational departments and functions.
  • Organizing & Executing: Focuses on customer needs and satisfaction.  Sets high standards for quality and quantity.  Monitors and maintains quality and productivity.  Works in a systematic, methodical and orderly way.  Consistently achieves project goals. Takes responsibility for actions, projects and people.  Takes initiative, acts with confidence and works under own direction.  Initiates and generates activity.
  • Communicating: Speaks clearly and fluently.  Expresses opinions, information and key points of an argument clearly.  Makes presentations and undertakes public speaking with skill and confidence.  Responds quickly to the needs of an audience and to their reactions and feedback.  Projects credibility.
  • Coping with Pressure: Works productively in a pressurized environment.  Keeps emotions under control during difficult situations.  Balances the demands of a work life and a personal life.  Maintains a positive outlook at work.  Handles criticism well and learns from it.
  • Supporting & Cooperating: Demonstrates an interest in and understanding of others.  Adapts to the team and builds team spirit.  Listens, consults others and communicates proactively.  Supports and cares for others.  Upholds ethics and values. Appropriately follows instructions from others without unnecessarily challenging authority.  Follows procedures and policies.  Compiles with legal obligations and safety requirements of the role.
  • Embracing Change & Demonstrating Enthusiasm: Adapts to changing circumstances.  Accepts new ideas and change initiatives.  Adapts interpersonal style to suit different people or situations.  Works hard and puts in longer hours when it is necessary.  Identifies development strategies needed to achieve career goals and meet new or changing demands of the job.
  • Commercial Thinking: Keeps up to date with competitor information and market trends.  Identifies business opportunities for the organization.  Demonstrates financial awareness.

EHS Specific Goals:

  • Comply with the Environment, Health & Safety (EHS) Policies and applicable laws and regulations.
  • Complete all mandatory EHS training. Actively participate in accident & incident investigation and follow up.
  • Maintain defined levels of housekeeping & ensure a clean, clear workplace and participate in EHS inspections. Identify and correct hazards and unsafe conditions.


Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Preferred Candidate

More than 2 years of experience
Bachelor’s(Graduate)
English(Reading : Good, Writing : Good, Speaking : Good)

Saha Mühendisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Saha Mühendisi Saha Mühendisi Maaşları Saha Mühendisi Nasıl Olunur? Saha Mühendisi Nedir? Saha Mühendisi İş İlanları

Saha Mühendisi pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Saha Mühendisi Saha Mühendisi Maaşları Saha Mühendisi Nasıl Olunur? Saha Mühendisi Nedir? Saha Mühendisi İş İlanları