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GENEL NİTELİKLER VE İŞ TANIMI

Role Summary/Purpose 

The individual will be part of the People Operations organization with focus on Immigration & HR Operations, which is responsible for services such as: On-boarding, Off boarding, employee life cycle and Immigration.The role will report to the Sr. Manager, HR Operations directly.

Essential Responsibilities HR Operations Responsibilities

 

•Lead / Support HR Operations services such as On-boarding, Off boarding, employee life cycle and ensure people, structures, processes and systems are aligned to deliver key objectives efficiently and effectively. 

•Understand customer needs and ensure customer requirements are met within the agreed KPIs/ timelines. 

•Create a continuous improvement culture, proactively identifying processes for improvement and driving change as well as responding to business requirements

 •Maintain the highest standard of accuracy and quality, taking accountability for compliance with relevant legal and GE policy requirements.

 •Liaise, in conjunction with HRM & Line Managers and leaders to keep abreast of business requirements / updates on local regulations overview, to ensure that the HR team and business are well-informed.

 •Support the relationship between GE and 3rd party suppliers e.g. Banks, Immigration service providers, Medical & Insurance vendor etc. where required.

 

Immigration Responsibilities

 

•Ensure regulatory compliance by understanding current and proposed legislation; enforcing immigration regulations; recommending new procedures and training businesses as needed.

•Provide guidance to businesses by researching and interpreting immigration policy and applying observations and recommendations to operational issues.

•Drive risk management and determine possible compliance gaps and potential areas of risk for GE. Lead projects to eliminate risk related to non-compliance and implement rules and guidelines to achieve higher compliance, while maintaining the highest quality of service.

•Establish strong influential relationships with key business stakeholders while providing timely and clear recommendations on immigration process and identifying training opportunities as needed.

•Assist the Regional Leader with special local and region projects to improve quality and speed of services provided to the various businesses.

•Oversee and manage cross-border moves ensuring compliance while simultaneously delivering timely and efficient execution of processes.

 •Managing relationships with the local Immigration vendor to ensure there are no delays in document procurement and application filing.

 •Collect, collate and analyze data to support the immigration compliance program with a focus on continuously identifying opportunities for process improvement initiatives;

    

Qualifications/Requirements

•A university degree preferably with HR / Business Management/ Psychology qualification. 

•At least 3 years of HR Operations/ Immigration experience 

•Knowledge and experience around Labor Law and Social Security Regulations

 •Excellent computer operation & presentation skills.

 •Cheerful positive ‘can do’ attitude with ability to manage pressure creatively.

 •Effective communication & excellent people management skills are a must. 

•Knowledge of Shared Services ethos and key drivers for success.

 • Strong sense of customer orientation. •      Fluency in English

  

Desired Characteristics 

•Strong operations skills and leader with a track record of improving performance in transactional teams. 

•Experience in a multi-national, multi-cultural environment with excellent analytical and problem solving skills. 

•Experienced in diving adherence to KPIs’.

 •Understanding of HR issues is important but experience of delivering transactional services in a shared service context is key.

 •Good networking skills with experience in operating in complicated matrix environment and able to build good working relationships both internally and externally.

 

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