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Refund Operator & Airport Supervisor

GLOBAL BLUE TURİSTİKHİZMETLER A.Ş.

Antalya(Muratpaşa), İstanbul(Avr.)(Arnavutköy), İstanbul(Asya)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Position Level

Service Employee

Department

Operations

Operations

Application Count

149 application

Job Type

Full-Time

Position Level

Service Employee

Application Count

149 application

Department

Operations

QUALIFICATIONS AND JOB DESCRIPTION

Main duties and responsibilities
· Verify and refund Global Blue Tax Free Forms
· Ensure a satisfactory experience for our customers and travelers
· Prevent refunding mistakes and fraud
· Prepare reports as needed
· Observe Global Blue policies, guidelines and procedures

Main KPIs
· Number of refunded transactions
· Refunding mistake ratio

Cooperation
· Reporting line: Refund Operator = Refund Supervisor / Airport Supervisor = Refund Manager
· Mainly cooperates with: Peers at same and other Refund Points, Sales Team and Merchants.

Background and Education
· Helpful: a commercial education
· Helpful: experience in face to face customer contact
· Helpful: experience in managing tills
· Helpful: airport experience

Specific skills and knowledge
· Must be dedicated to service and customer satisfaction
· Must be fluent in English. Other helpful languages: Arabic, Chinese, Russian
· Must be experienced in using office software
· Must be trustworthy to handle large amounts of cash
· Must have a clean criminal record
· Must be able to handle stress
· Must be fast but thorough
· Must be a good team player
· Must be flexible in terms of working hours

Preferred Candidate

1 - 4 years of experience
Bachelor’s(Graduate)
Completed
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)
Class B

KDV İade Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

KDV İade Uzmanı İş İlanları

KDV İade Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

KDV İade Uzmanı İş İlanları