Restaurant Hostess - Seasonal

Güzel Oteller Turizm İnşaat San. Ve Tic. A.Ş Swissotel Büyük Efes İzmir

Job Description

• Greeting guests as they enter
• Creating and managing guest waitlists as needed
• Seating guests at tables or in waiting areas
• Finding the appropriate table for each guest according to their preferences and group size
• Remembering table rotation and ensuring all servers receive the right number of guests
• Engaging with guests to ensure the quality of food and customer service
• Responding to client complaints and helping to resolve those complaints
• Answering phone calls and taking guest reservations
• Memorizing the menu and dietary options
• Helping out other staff members as needed during your shift
• Providing great customer service at all times

Qualifications

• Bachelor diploma or equivalent preferred
• Good command of English
• Positive attitude and ability to work under pressure
• Willingness to cooperate with other restaurant staff
• Must be able to work standing for long periods of time
• Willing to follow instructions
• Ability to operate point-of-sale systems
• Can keep up with a fast-paced restaurant environment
• Prior restaurant experience is preferred