Field IT Technician - Istanbul

Hemmersbach Turkey Bilgi Teknolojileri Ltd Sti

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.

We are looking for a Field IT Technician with experience in IT desktop support and endusers support at large multinational companies, in order to support our customers on site in the area of Istanbul.

Location: Istanbul (city area)

Main responsibilities:

You reach the client locations in Istanbul in order to work on the incoming tickets of your users:

• Set up of PC workplaces
• Installations, migrations and rollouts
• User administration via Active Directory
• User support in MS Office, Windows and other software issues

You are exiting your users with creative solutions and a service-orientated approach.

Skills:

• experience in End User Support
• good English knowledge
• good understanding of Desktop/Laptop/Printer
• familiarity with Windows operating systems and common off the shelf software such as MS office, Email Client
• knowledge of application installation & config, image installation & config, hardware break & fix
• customer/people service skills
• availability to travel
• driving license

Our benefits:

• A secure job in an exponentially growing international company
• Exciting projects in your own responsibility with diverse challenges
• Wonderful team spirit and a great working atmosphere in a friendly team
• Direct and open communication
• Very good opportunities for professional and personal further development thanks to our human resources development programme
• Mentor programme for an easy start for new employees
• Room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processes
   

A company that is not only continuously commercially successful but also provides a sense of purpose

• Rhino-force.org: Our environmental protection organization protecting one of the most endangered species on this planet.
• Kids-family.org: We take care of children that grow up without their parents in Poland and India. We don’t just give them shelters. We turn their shelters into homes.

We will be glad to share additional info on our company and job opportunity: please apply with your CV in English!