Bilgi İşlem Uzmanı

Hero Gıda San. ve Ticaret A.Ş.

Job Description

• Deploy and manage IT systems, including end-user desktops/laptops, computing servers, network equipment, voice, and video hardware, and mobile devices
• Perform incident resolution or, when needed, escalation to the appropriate group
• Execute software installation and deployment to computing systems
• Execute asset change tasks and reflect such changes in appropriate databases
• Provide IT consultation to the end-user
• Distribute new user IT starter package and provide initial user IT orientation
• Ensure security and policy compliance while performing technical tasks
• Contribute updates to technical documentation, procedures, and process definitions
• Perform emergency or periodically planned information systems administration, tasks, maintenance/upgrades, and configuration changes
• Contribute to IT projects as needed and as coordinated by the assigned project manager

Qualifications

• Graduated from relevant faculties,
• Min 3 years of work experience in Corporate environment,
• Having experience in Microsoft Servers, Windows 10, and Microsoft Office programs,
• Having experience in Backup Software setup, administration and maintenance,
• Having experience in Network infrastructure setup and administration,
• Fluent in English,
• General knowledge of ISO 27001,
• Strong communication skills and being a team player,
• No military obligation for male candidates.