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İstanbul(Avr.)(Şişli)

İş Yerinde

İş Yerinde

Job Type

Full-Time

Years of Experience

No experience preference

Department

Public Relations

Public Relations

Application Count

0-50 application

Job Type

Full-Time

Years of Experience

No experience preference

Application Count

0-50 application

Department

Public Relations

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QUALIFICATIONS AND JOB DESCRIPTION

SCOPE OF WORK

The Refugee Digital Information Specialist (DIS) is responsible for maintaining the visual and written content of ICMC RSC’s Refugee Information Website and managing other digital communications initiatives. Expected to work directly with external website developers and internal IT specialists to troubleshoot technical problems, therefore basic knowledge of maintaining digital platforms is essential (websites, blogs, etc). The Refugee DIS is expected to work independently to ensure that ICMC RSC’s website promotes a positive image of the organization and provides helpful, user-friendly information to refugees. S/he is expected to support the Refugee Information Unit Supervisor and the Head of Communications in analyzing, developing, and improving internal and external communications as needed.

RESPONSIBILITIES

• To update and maintain the organization’s Refugee Information Website, including but not limited to:

o Creating visual and written content for the website.

o Monitoring and approving online account registrations.

o Managing online accounts to ensure the information displayed is accurate.

o Conduct User Acceptance Testing (UAT) as needed.

o Regularly uploading account data for registered users to access their case information and running data accuracy checks.

o Identifying information useful and relevant to refugees to include on the website.

• To support all web-based and digital refugee communication activities and projects (through the website, waiting room kiosks, SMS systems, etc.).

• To analyze and regularly report trends and data from the Refugee Information Website.

• Developing training/presentation materials for internal and external usage.

• Conducting website-related trainings for staff members.

• Organizing surveys for refugee applicants through the website or other means and analyzing survey results.

Additional Job Duties 

• To assist the Refugee Information Unit Supervisor with targeted communications initiatives, including but not limited to refugee surveys, updating informational signs throughout the building, updating refugee pamphlets and handouts, etc.

• To support the Refugee Information Unit Supervisor with internal and external communications (including publications), including the dissemination of relevant information to refugees.

• To support the daily activities of the Refugee Information Unit, including answering written and verbal inquiries from refugees and coordinating timely responses with colleagues in other ICMC departments.

• To work in collaboration with casual workers (interpreters) and assigned staff in ICMC Istanbul and Beirut offices in answering refugee inquiries.

• To support the Refuge Information Unit Supervisor and the Head of Communications in coordination of special events, open houses, displays, exhibits, etc.

• Performs other duties as assigned by the Head of Communications and the RIU Supervisor.

REQUIREMENTS

• Demonstrated knowledge of website content management, including proposing relevant information, visual design and web management technologies.

• Fluency in English and Turkish (written and spoken) is required.

• Relevant university degree or equivalent experience required.

• Ability to accurately follow instructions regarding program policies and procedures regarding appropriate communications with refugees. 

• Ability to prioritize tasks and effectively manage the inquiry workload of Refugee Information Unit.

• Ability to identify problems and analyze alternatives to develop workable solutions.

• Ability to effectively work in a dynamic environment with many deadlines and at times with many interruptions.

• Strong inter-personal skills and ability to effectively work with a team.

• Turkish citizenship.

Desired Qualifications and Responsibilities 

• Experience working in a multi-cultural work environment.

• Experience working with refugees is a plus.

Core Organizational Expectations

• Commitment to uphold ICMC’s values of fairness, equality, and respect of human dignity.

• Commitment to safeguard refugee interests and to prevent any real or perceived abuse of trust and  conflict of interest.

• Conduct work with the highest level of personal and professional integrity. Must comply with and actively promote ICMC's zero tolerance policy with regard to sexual exploitation and abuse, harassment, abuse of power, fraud and corruption in all of its activities and responsibilities.

HOW TO APPLY?

Interested candidates should submit a detailed CV in English, a motivation letter and two professional references with contact details. 

The closing date for receipt of applications is 12th March 2024.

Applications will be evaluated upon reception and interviews with shortlisted candidates may be conducted before the closing date. Referees may be contacted prior to the interviewing stage.

Please note that applications received after the deadline will not be accepted.

ICMC is committed to a Zero-Tolerance Policy toward sexual exploitation, abuses and all forms of unlawful harassment, including but not limited to sexual harassment. Screening of applications includes the vetting for records of prior misconduct and reference checking. ICMC may take other necessary measures to ensure that people involved in substantiated cases of sexual exploitation, abuse and harassment will not be recruited. 

ICMC is committed to equal employment opportunities for all applicants. ICMC does not discriminate on the basis of race, gender, color, national origin, religion, physical or mental ability, marital status and age. 

DATA PROTECTION

By submitting your application, you agree that ICMC collects and processes the information you provide. Your personal information will only be used for recruitment purposes. Your application will be kept strictly confidential. In any case, your personal information will be stored until the end of the application process and then destroyed in accordance with the relevant legislation if we do not have the opportunity to offer you a position.

If you have sent your personal information to us, we would like to indicate that you have the following rights. 

• Learning whether personal data is processed, 

• Requesting information if it has been processed, learning the purpose of processing personal data and whether they are used appropriately for their purpose, 

• To know the third parties to whom personal data are transferred domestically or abroad, 

• To request correction of personal data in case of incomplete or incorrect processing,

• Requesting the deletion or destruction of personal data, 

• Request notification of the processes regarding the correction, deletion or destruction of personal data to third parties to whom personal data have been transferred, 

• Object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems, 

• To request the compensation of the damage in case of damage due to the illegal processing of personal data.

Preferred Candidate

Bachelor’s(Graduate), Master’s(Student), Master’s(Graduate), Doctorate(Student), Doctorate(Graduate)
Turkish(Reading : Advanced, Writing : Advanced, Speaking : Advanced) English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)

Dijital Medya Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Dijital Medya Uzmanı Dijital Medya Uzmanı Maaşları Dijital Medya Uzmanı Nasıl Olunur? Dijital Medya Uzmanı Nedir? Dijital Medya Uzmanı İş İlanları

Associations / Non-governmental organizations

Hakkımızda

The International Catholic Migration Commission (ICMC) is an international non-governmental organization, whose mission is to protect and serve uproot

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Yan Haklar

Özel Sağlık Sigortası, Servis, Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Prim, Yakacak, Bireysel Emeklilik.

Dijital Medya Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Dijital Medya Uzmanı Dijital Medya Uzmanı Maaşları Dijital Medya Uzmanı Nasıl Olunur? Dijital Medya Uzmanı Nedir? Dijital Medya Uzmanı İş İlanları