SCOPE OF WORK

The Digital Content Developer (DCD) is responsible for the creation and maintenance of on-line RSC learning platforms.  The  DCD develops creative and engaging content working alongside trainers and program administrators to help achieve the learning Objectives and Indicators. So, this role has also Team Leader responsibilities in some situations like collaborating with the Quality Assurance and Training Unit to develop online material for staff development trainings or working with the other trainers and administrators.

The candidate must have demonstrated experience with designing interactive digital training content and putting to use effective online training methodologies. She or he must have knowledge how to use multiple e-learning platforms including asynchronous training platforms and applications. The candidate is expected to work directly with external website and application developers and internal IT specialists to troubleshoot technical problems, therefore a broad knowledge of maintaining digital platforms is essential (websites, training applications, etc. 

RESPONSIBILITIES

Technical

• Create visual and written digital training content and materials.

• Conduct User Acceptance Testing (UAT) for CO digital training content.

• Report on effectiveness of CO digital training content.

• Provide technical assistance to the Quality Assurance Unit on digital learning platforms and content for staff development trainings.

Operational

Cultural Orientation

• Design, develop and maintain visual and written digital training content and materials for both remote and in person orientation.

• Prepare and implement UAT analytics for digital training content.

• Design digital assessment and program feedback surveys/tools with admin team to measure effectiveness of digital training content.

• Support trainer’s skill development to effectively utilize designed online and in-person digital materials and contents.

• Prepare program evaluation and website analytics reports. 

RSC Digital Content

• Support Quality Assurance and Training Team with the design and development of digital staff training sessions.

• Orient and support trainers in the use of digital materials and platforms. 

Collaborate and support Refugee Information and other relevant units in design and development of digital content. )

REQUIREMENTS

• Minimum BA degree in a relevant field.

• Minimum two years of experience related to the fields of content management, asynchronous training design, gamification, online quality assurance, and/or online program integrity.

• Excellent content writing skills in English

• Demonstrated knowledge of web management technologies.

• Demonstrated experience utilizing platforms such as Webex, Zoom, Survey Monkey, LMS, Google Analytics, etc. 

• Demonstrated experience utilizing online training tools such as Menti, Kahoot, Mural, Padlet, etc.

• Experience in synchronous learning is a plus.

• Experience with page layout designing software application such as InDesign, Canva etc. a plus.

• Fluency in English and Turkish (written and spoken) is required.

• Knowledge of Farsi and Arabic is a plus.

• Conduct work with the highest level of personal and professional integrity. Must comply with and actively promote ICMC's zero tolerance policy with regard to sexual exploitation and abuse, harassment, abuse of power, fraud and corruption in all of its activities and responsibilities.

HOW TO APPLY

Interested candidates should submit a detailed CV in English, a motivation letter and two professional references with full and up to date contact details. Please provide your Cover Letter by answering these questions:

1. Why do you want to work at ICMC?

2. Why do you want to work in this specific role?

3. Please explain your professional or academic experiences, other technical competencies or certificates that make you a good candidate for this role?

4. Please describe the ideal working environment and organizational culture according to your expectations. Also, please include how you would fit or contribute to such environment.

The Vacancy Notice number TU-IST-22-CO-02. Referees may be contacted prior to the interviewing stage.

The closing date for receipt of applications is 28.11.2022. Applications will be evaluated upon reception and interviews with shortlisted candidates may be conducted before the closing date.

Owing to the volume of applications, ICMC regrets that only applicants short-listed for an interview will be notified. Please note that applications received after the deadline will not be accepted.

ICMC is committed to a Zero-Tolerance Policy toward sexual exploitation, abuses and all forms of unlawful harassment, including but not limited to sexual harassment. Screening of applications includes the vetting for records of prior misconduct and reference checking. ICMC may take other necessary measures to ensure that people involved in substantiated cases of sexual exploitation, abuse and harassment will not be recruited.

ICMC is committed to equal employment opportunities for all applicants. ICMC does not discriminate on the basis of race, gender, color, national origin, religion, physical or mental ability, marital status and age.

DATA PROTECTION

By submitting your application, you agree that ICMC collects and processes the information you provide. Your personal information will only be used for recruitment purposes. Your application will be kept strictly confidential. In any case, your personal information will be stored until the end of the application process and then destroyed in accordance with the relevant legislation if we do not have the opportunity to offer you a position.

If you have sent your personal information to us, we would like to indicate that you have the following rights.

• Learning whether personal data is processed,

• Requesting information if it has been processed, learning the purpose of processing personal data and whether they are used appropriately for their purpose,

• To know the third parties to whom personal data are transferred domestically or abroad,

• To request correction of personal data in case of incomplete or incorrect processing,

• Requesting the deletion or destruction of personal data,

• Request notification of the processes regarding the correction, deletion, or destruction of personal data to third parties to whom personal data have been transferred,

• Object to the occurrence of a result against the person himself by analyzing the processed data exclusively through automated systems,

• To request the compensation of the damage in case of damage due to the illegal processing of personal data.