Kat Hizmetleri Şefi

IGA Havalimanı İşletmesi A.Ş.

HOUSEKEEPING SUPERVISORS - YOTEL ISTANBUL GRAND AIRPORT
 
Istanbul Airport City
İstanbul Airport City, located at the İstanbul New Airport project, is a globally unique urban development project located near the airport within the boundaries of the expropriation area.
İstanbul Airport City will be built to perfection with a 10 million square meter area to be a reference point for the cities of future airports around the world.
İstanbul Airport City; will be surrounded by green, sustainable design and architecturally rich buildings with offices, shopping centers, social facilities, hospitals, schools and exhibition facilities.
Thanks to the large scale and diversified store mix, the entire city will serve not only airport customers. The shopping and living center, which is directly connected to the subway line, will host many domestic and foreign brands and will provide 24/7 service.
İstanbul Airport City will become a new commercial center with A + office facilities (functional, comfortable and luxurious) and will increase its performance by adding value to the tenant companies
Who? – YOTEL & YOTELAIR ISTANBUL AIRPORT
A truly accessible expanding global hotel brand. At YOTEL, we create time, a seamless, intuitive experience. Through efficiency and technology, we ensure that our guests have everything they need and nothing they don’t. We are all about innovation, flexible and smart design. Our clever use of space means we can offer central, convenient locations at an outstanding affordable price. We will never stop innovating. Since we were founded over ten years ago it’s been our mission to disrupt the travel industry.
YOTEL & YOTELAIR Istanbul Airport, will operate with 451 cabins with super comfy adjustable queen size Smart Bed, work desk and a techno wall with mood lighting and HD Smart TV. There is rain shower and heated towel rock in all the cabins. There will generous Food & Beverage facilities namely a Club Lounge, Restaurant and Grab & Go 7/24 at the service of our guests. Meeting rooms will be the new center of the meetings with no need to go the city and also there is a Fitness Room, Sauna and Hammam facilities for our guests to enjoy the long time between the flights and feel no stress.
What?
We are looking for Housekeeping Supervisors to join our vibrant team. You’ll need to live and breathe our values; be smart, honest, efficient, inspiring whilst displaying empathy. Ideally with a background within the hospitality sector.
 
 
Skills and qualifications we are looking for:
-          High School diploma or equivalent.
-          Ability to read, speak and understand the English language.
-          At least two years’ experience in a housekeeping role.
-          Positive and friendly attitude towards guests, customers, and fellow Crew members.
-          Must be extremely detailed with very good communication skills.
-          Ability to multi-task multiple projects/duties at once.
-          Ability to follow directions both written and verbally.
-          Integrity to safeguard confidential information.
-          Ability to perform effectively under high pressure/volume, self-motivated, high energy and enthusiastic.
-          Initiative to work efficiently with minimal supervision.
-          Uphold the highest standards of YOTEL Istanbul New Airport and business culture.
-          Maintain a friendly & cohesive work environment with crew, internal departments & guests.
For you?
We offer an inclusive, fun, fast paced entrepreneurial working environment with a good salary and benefit package.
Have you got what it takes? If so, we’d love to hear from you. It’s the right time to join us. 
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·         Reference: YTL05

İŞ TANIMI

Position Overview:   The Cabin Crew Supervisor is responsible for the entire inspection of all areas in a cabin after the Cabin Crew Attendant has finished cleaning. The Cabin Crew Supervisor performs deep cleaning inspections, prepares work orders and conducts daily operations. The Cabin Crew Inspector ensures that the company meets all cleanliness and condition requirements. The role also involves developing and training Cabin Crew Attendants. All responsibilities shall be carried out in a timely, accurate, and professional manner, in accordance with YOTEL’s core values.   Key Relationships:   -          Internal: Mission and Ground Control, Sales, Revenue, Housekeeping, Accounting, Maintenance, IT, Owner Representatives and YOTEL Home Office staff. -          External: YOTEL guests/visitors, other hotel personnel and vendors/suppliers.   Major Duties & Responsibilities:   -          Responsible for meeting cleanliness and condition requirements. -          Record and keep track of inspection results. -          Maintain cabins standards. -          Inspect vacant cabins, VIP cabins, show cabins and public areas daily with above average attention to details to ensure that cleanliness meets hotel standards. -          Continually seek to develop housekeeping policies and procedures to improve the current operation. -          Inspect cabins both before arrival and upon departure to assess if damages have occurred. -          Participates in controlling inventory, both linen/terry and cleaning supplies. -          Primary contact between cabin crew and mission control to make sure cabins are ready for guests. -          Help clean rooms as needed. -          Ensure work orders are completed and closed out. -          Perform deep cleaning inspections. -          Assist in the training and development of all cabin crew members. -          Monitor appliances, furniture, cabin supplies and general appearance of cabins to ensure all is up to hotel standards. -          Monitor inventory of all housekeeping supplies ensuring that staff has the necessary supplies available to perform their assignments. -          Monitor guest complaints as it pertains to cabin cleanliness and condition.  -          Review daily housekeeping reports. -          Perform other tasks as assigned by the Director of Cabin Crew and Cabin Crew Manager.       Skills/Qualifications:   -          High School diploma or equivalent. -          Ability to read, speak and understand the English language. -          At least two years’ experience in a housekeeping role. -          Positive and friendly attitude towards guests, customers, and fellow Crew members. -          Must be extremely detailed with very good communication skills. -          Ability to multi-task multiple projects/duties at once. -          Ability to follow directions both written and verbally. -          Integrity to safeguard confidential information. -          Ability to perform effectively under high pressure/volume, self-motivated, high energy and enthusiastic. -          Initiative to work efficiently with minimal supervision. -          Uphold the highest standards of YOTEL Istanbul New Airport and business culture. -          Maintain a friendly & cohesive work environment with crew, internal departments & guests.   Essential Physical Abilities:   -          Endure various physical movements throughout the work areas, such as reaching, bending and stooping. -          Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move packages, and boxes weighing up to 75 lbs. on occasion. -          Ability to stand, walk and/or sit and continuously perform essential job functions. -          Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property. -          Ability to lift, bend, stoop, push or pull heavy loads weighing up to 50 lbs. -          Repetitive hand motion (typing) for extended periods of time. -          Good physical resilience.   What are YOTEL people like?   -          Pro-active with a ‘can do’ positive attitude. -          Likes to be busy, always looking for the next task or goal to achieve. -          Great attention to details in everything that they do. -          Sociable and confident with each other and our guests. -          Friendly, warm and welcoming always. -          Professional in their outlook, taking pride in their appearance, performance and reputation. -          Takes responsibility for their actions and those of the wider team. -          Likes to own problems and find solutions for the benefit of the guests and team alike.